live search

I have a product with this name “Shifters & Components”
when I write “sh” in Live search bar in home page, the autocomplete return no Products!!

Hello,

Please check the issue on one of the default themes to understand if our theme causes the problem.

Best Regards

yes the issue from your theme
you provide this search bar from your theme

Hello,

Please test the standard WooCommerce search on a default theme without AJAX.

Navigate to Appearance > Widgets > add a search widget to the sidebar and test.

Best Regards

still does not show autocomplete
it was working fine
is this your widget

We asked you to check the general search algorithm work, not the autocomplete AJAX function.

general search algorithm work with no issues, I face the issue with ajax

Please, send us your admin and FTP access so we can test default search form and compare to our AJAX results.

Hello

what happen with you ???

Hi,

Sorry, what do you mean? We are waiting for your admin and FTP access to check it.

Sorry
here we go

Sorry, we need FTP, not cpanel access.

Why??
I did not setup FTP for this server, you can access files through C panel by using file-manager

OK, we will try. Please, disable all external plugins and provide us your admin access as well.

ok

Please, disable external plugins first.

done

Strange, but we just click on “Update” for that product and now it is available for search. Could you please check it with other products as well?

you are right
I update another product and it now appear in autocomplete bar
why this happen !!!!!!!

We don’t know why this happens. But you will no have this problem with new products added.

I hope that

Contact us if you will have extra problems.

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