Home › Forums › Basel support forum › Load More problem Load More problem This topic has 7 replies, 3 voices, and was last updated 5 years, 3 months ago by Artem Temos. Viewing 8 posts - 1 through 8 (of 8 total) Author Posts January 7, 2019 at 5:53 pm #100468 ZUZUVECHAXParticipant Hello, I’m experiencing an issue with load more ajax in only 1 category and only in incognito window. This is the url https://xxxmadrid.com/ofertas-calzoncillos-baratos/ The other categories works, but not this. January 8, 2019 at 7:17 am #100532 Eric WatsonParticipant Hello, Please, provide us your admin and FTP access so we can login and check this on your side. Thank you in advance. January 8, 2019 at 7:00 pm #100766 ZUZUVECHAXParticipant Please, find attached ftp access. In addition to this problem, we’ve also pending to update to Basel 4.5 than can not be updated via wordpress. January 9, 2019 at 7:11 am #100813 Eric WatsonParticipant Hello, Could you please also provide admin access. Kind Regards XTemos Studio January 9, 2019 at 9:27 am #100873 ZUZUVECHAXParticipant Yes, are this: January 9, 2019 at 12:09 pm #100924 Eric WatsonParticipant Hello, As we see now Load More button works fine can you check if there is a problem yet? https://gyazo.com/04e518038cd877514a4971959e5bd68d Kind Regards XTemos Studio January 9, 2019 at 3:52 pm #100960 ZUZUVECHAXParticipant It works, thank you. Could you please update the Basel version? I can not update it with wordpress becasuse I get this error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature January 9, 2019 at 4:12 pm #100966 Artem TemosKeymaster Hello, Try to do the following to update the theme: 1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme. 2. Go to Dashboard -> Updates and click on Check Again. 3. Activate the theme with your purchase code again. 4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates. Regards Author Posts Viewing 8 posts - 1 through 8 (of 8 total) You must be logged in to create new topics. Login / Register