Home Forums Basel – Premium Template Load More problem

This topic contains 7 replies, has 3 voices, and was last updated by Artem Temos Artem Temos 1 week, 4 days ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #100468

    ZUZUVECHAX
    Customer

    Hello,

    I’m experiencing an issue with load more ajax in only 1 category and only in incognito window.

    This is the url https://xxxmadrid.com/ofertas-calzoncillos-baratos/
    The other categories works, but not this.

    #100532

    Hello,

    Please, provide us your admin and FTP access so we can login and check this on your side.

    Thank you in advance.

    #100766

    ZUZUVECHAX
    Customer

    Please, find attached ftp access.
    In addition to this problem, we’ve also pending to update to Basel 4.5 than can not be updated via wordpress.

    Private Content Hidden
    #100813

    Hello,

    Could you please also provide admin access.

    Kind Regards
    XTemos Studio

    #100873

    ZUZUVECHAX
    Customer

    Yes, are this:

    Private Content Hidden
    #100924

    Hello,

    As we see now Load More button works fine can you check if there is a problem yet?
    https://gyazo.com/04e518038cd877514a4971959e5bd68d

    Kind Regards
    XTemos Studio

    #100960

    ZUZUVECHAX
    Customer

    It works, thank you.
    Could you please update the Basel version?
    I can not update it with wordpress becasuse I get this error:
    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #100966

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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