Loading , Please Wait in Header Builder

Whenever try to change header use Woodmart -> Header Builder , it enter in infinite “Loading ,please wait” screen
I find this problem in your documentation and already try to clear cache and stop some plugins in my website but nothing happen ?!
How can I find solution to this problem ?

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Hello,

Could you please disable all plugins that are not related to our theme and update the theme so we can check it?

Thank you in advance

Yes , I update my theme and disable the not related plugins
Still have the same problem ?

I also clear my cache !
Any further Solutions ?

It seems to be some problem with your server configuration and it blocks AJAX requests to save the header https://gyazo.com/a3a63af3d6318e8cc699845d7bcfa892
Ask your hosting provider to investigate this from their side.

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