Home Forums WoodMart – Premium Template Loading , Please Wait in Header Builder

This topic contains 4 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 2 months, 4 weeks ago.

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  • #132314

    islams
    Customer

    Whenever try to change header use Woodmart -> Header Builder , it enter in infinite “Loading ,please wait” screen
    I find this problem in your documentation and already try to clear cache and stop some plugins in my website but nothing happen ?!
    How can I find solution to this problem ?

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    #132325

    Hello,

    Could you please disable all plugins that are not related to our theme and update the theme so we can check it?

    Thank you in advance

    #133339

    islams
    Customer

    Yes , I update my theme and disable the not related plugins
    Still have the same problem ?

    #133341

    islams
    Customer

    I also clear my cache !
    Any further Solutions ?

    #133356

    It seems to be some problem with your server configuration and it blocks AJAX requests to save the header https://gyazo.com/a3a63af3d6318e8cc699845d7bcfa892
    Ask your hosting provider to investigate this from their side.

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