Home Forums WoodMart support forum Loading speed problems and laoding components problems

Loading speed problems and laoding components problems

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #543644

    t.simkina
    Participant

    Hello Xtemos team,
    I have some problems with loading components and loading speed, I hope you can assist!

    I refer to your tutorial: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/. By the way, it is outdated, maybe you could update it?

    On your advice, I am using WP Rocket and CDN with recommended settings (or how I interpreted them from the outdated version on screenshots).

    I have also worked through the whole guide and implemented all possible pieces of advice like keeping images around 150 kb, using an image optimization plugin and so on.

    It still looks bad. The product page score for mobile is about 42-45. Please see the URL I am testing in private content. I don’t understand why the result is so bad.

    The most problematic are these two errors:
    The mobile menu is not available for a couple of seconds.
    The swiper in the product gallery doesn’t work well, it goes back after scrolling.

    I attach a demo video and provide my settings in the further post.

    Here is the information about settings:
    I am using Theme settings – Performance – Plugins – WP Rocket delay JS exclusions setting (is on).
    I have attached the WP Rocket settings.

    I really hope this can be solved, thank you very much in advance.

    #543645

    t.simkina
    Participant

    I could not upload json, so again settings.
    I would be glad if you could help with both problems as soon as possible.

    #543646

    t.simkina
    Participant

    Txt also not possible.

    #543888

    Luke Nielsen
    Keymaster

    Hello,

    For the proper testing of the performance issues, I need admin access to the website and permission for plugins deactivation, and switch to the parent/default theme. You would better make the full backup of your site.

    Kind Regards

    #544061

    t.simkina
    Participant

    Hello Luke,
    could you please do me a favour and check first on your side the following issue:
    The option Theme settings – Performance – Plugins – WP Rocket delay JS exclusions setting should automatically populate delay_js_exclusions. Could you please check if the list is up to date? As far as I see, the menu and swiper are loading delayed (which is wrong), so they might not be on the exclusion list. If I deactivate delayed loading, the problem with menu is solved, but the performance score is completely down. Maybe you can ask the responsive developer about the exclusion list? the list from https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/ works with the old theme version. Can you ask the responsive colleagues to update this tutorial?

    #544550

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    I think there is the same issue with the 3rd party plugins as in this topic: https://xtemos.com/forums/topic/loading-speed-problems-and-laoding-components-problems/#post-544061

    I suggest you recheck it on the live site as I did on the staging and let me know whether it helps you or not.

    Kind Regards

    #544826

    t.simkina
    Participant

    Hello Luke, what do you mean? the link is to this post itself…

    #544829

    t.simkina
    Participant

    You have also completely ignored my question about the exception list. I didn’t write this for myself, it was a question for you. Have you asked?

    #544830

    t.simkina
    Participant

    What about this flipping back of the gallery? could you reproduce it?
    I’m afraid deactivating plugins is not a solution for me. There is not a single plugin I can delete. I can not have a shop without woocommerce or payment plugins or security plugins. It is not a purpose for the theme to function perfectly without any plugins – it doesn’t have any use without them…

    #544832

    t.simkina
    Participant

    What is about the question with update? Can the tutorial https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/ be updated? Maybe you would like me to underline questions for easier answering?

    #545131

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, for the misunderstanding. After looked into the situation, we found a bit heavy video on the product page (https://take.ms/ZQ7c8) so after removing it, the page started to load well, please check this video: https://take.ms/MGAIx

    Kind Regards

    #545712

    t.simkina
    Participant

    Hello Luke,
    the video is not visible and lazy loading, it should be not relevant for all recorded videos showing the problem. As you still keep ignoring my questions and because of the quality of suggestions, I would prefer to duplicate the ticket so that your colleagues can take it.

    #546097

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the inconvenience.

    I do hope you would remain as our valued customer and thank you for your time.

    Kind Regards

Viewing 13 posts - 1 through 13 (of 13 total)

The topic ‘Loading speed problems and laoding components problems’ is closed to new replies.