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Login/register problem

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #184946

    sergiocosta
    Participant

    Hello,

    We need help with woocommerce. We tried to enable the option that is on attachment.

    It is not displaying login/register page when when we finish the purchase.

    Can you help us?

    Check the link.

    Thanks for help.
    Best Regards.

    Attachments:
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    #184955

    Hello,

    You need to enable this option “Allow customers to create an account on the “My account” page” https://gyazo.com/e1d4bde831056611b734913283dfe923

    Best Regards

    #184960

    sergiocosta
    Participant

    When we try to finish the purchase, it’s display empty checkout page. It should show my account page. At least, login/register.

    Check my attachments.

    Thanks for help.

    Attachments:
    You must be logged in to view attached files.
    #184983

    Hello,

    It should show Thank you page. Please check the issue on the Woocommerce theme – Storefront.

    Best Regards

    #185088

    sergiocosta
    Participant

    Hello,

    We wanted the login / registration page to appear before completing the purchase. When we activate the option you told us, it just appears blank. Any idea?

    The link is at checkout, but everything is empty.

    Thanks for help.
    Best Regards.

    #185128

    Hello,

    Have you checked the problem on the Storefront theme? Our theme does not influence the Woocommerce functionality.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #187097

    sergiocosta
    Participant

    Hello,

    we had the message hidden. How do we do to display the login and register form instead of the message?

    Chech my attachment.

    Attachments:
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    #187106

    sergiocosta
    Participant

    Check our message.

    #187164

    Hello,

    I cannot open your site https://prnt.sc/rzsveq

    First of all, make sure you have My Account page properly configured. You can configure the page in Wooommerce > Settings > Accounts and privacy.

    Best Regards

    #187214

    sergiocosta
    Participant

    Hi there,

    That is strange! we are working on the site. Check my attachment.

    We have my account page created. Check the link: https://covip.pt/minha-conta/

    We just wanted this page was displayed when the user is finished the purchase. Instead of displaying this message:”You need to be logged in to complete the purchase.”

    Check the private content.

    Attachments:
    You must be logged in to view attached files.
    #187261

    Hello,

    In Account and Privacy, you will find the option to allow customers to login just in the checkout or register in the process of the checkout. Please refer the Woocommerce documentation: https://docs.woocommerce.com/document/configuring-woocommerce-settings/

    Our theme does not have option to change the Woocommerce functionality. If you want to change it, you will have to find a plugin or customize/

    Best Regards

    #187275

    sergiocosta
    Participant

    Ok Thanks for help.

    #187314

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 13 posts - 1 through 13 (of 13 total)