Home › Forums › WoodMart support forum › Login/register problem
Login/register problem
- This topic has 12 replies, 2 voices, and was last updated 4 years, 8 months ago by Elise Noromit.
-
AuthorPosts
-
April 6, 2020 at 1:45 pm #184946
sergiocostaParticipantHello,
We need help with woocommerce. We tried to enable the option that is on attachment.
It is not displaying login/register page when when we finish the purchase.
Can you help us?
Check the link.
Thanks for help.
Best Regards.Attachments:
You must be logged in to view attached files.April 6, 2020 at 2:47 pm #184955
Elise NoromitMemberHello,
You need to enable this option “Allow customers to create an account on the “My account” page” https://gyazo.com/e1d4bde831056611b734913283dfe923
Best Regards
April 6, 2020 at 3:11 pm #184960
sergiocostaParticipantWhen we try to finish the purchase, it’s display empty checkout page. It should show my account page. At least, login/register.
Check my attachments.
Thanks for help.
Attachments:
You must be logged in to view attached files.April 6, 2020 at 6:55 pm #184983
Elise NoromitMemberHello,
It should show Thank you page. Please check the issue on the Woocommerce theme – Storefront.
Best Regards
April 7, 2020 at 8:59 am #185088
sergiocostaParticipantHello,
We wanted the login / registration page to appear before completing the purchase. When we activate the option you told us, it just appears blank. Any idea?
The link is at checkout, but everything is empty.
Thanks for help.
Best Regards.April 7, 2020 at 12:21 pm #185128
Elise NoromitMemberHello,
Have you checked the problem on the Storefront theme? Our theme does not influence the Woocommerce functionality.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area
Best Regards
April 15, 2020 at 9:45 am #187097
sergiocostaParticipantHello,
we had the message hidden. How do we do to display the login and register form instead of the message?
Chech my attachment.
Attachments:
You must be logged in to view attached files.April 15, 2020 at 10:06 am #187106
sergiocostaParticipantCheck our message.
April 15, 2020 at 12:25 pm #187164
Elise NoromitMemberHello,
I cannot open your site https://prnt.sc/rzsveq
First of all, make sure you have My Account page properly configured. You can configure the page in Wooommerce > Settings > Accounts and privacy.
Best Regards
April 15, 2020 at 1:45 pm #187214
sergiocostaParticipantHi there,
That is strange! we are working on the site. Check my attachment.
We have my account page created. Check the link: https://covip.pt/minha-conta/
We just wanted this page was displayed when the user is finished the purchase. Instead of displaying this message:”You need to be logged in to complete the purchase.”
Check the private content.
Attachments:
You must be logged in to view attached files.April 15, 2020 at 2:46 pm #187261
Elise NoromitMemberHello,
In Account and Privacy, you will find the option to allow customers to login just in the checkout or register in the process of the checkout. Please refer the Woocommerce documentation: https://docs.woocommerce.com/document/configuring-woocommerce-settings/
Our theme does not have option to change the Woocommerce functionality. If you want to change it, you will have to find a plugin or customize/
Best Regards
April 15, 2020 at 3:52 pm #187275
sergiocostaParticipantOk Thanks for help.
April 15, 2020 at 11:50 pm #187314
Elise NoromitMemberIf you have any questions please feel free to contact us.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register