There are a couple of usability and IA issues with the login/register page:
1. In the login state of the page, the text under Register directs users to ‘fill in the fields below’, but there are no fields below.(see login screenshot)
2. In the register state there are 2 sections both titled ‘Register’. One of the sections (RHS) has a ‘login’ CTA. (see register screenshot)
Is there a way of editing the login/register page?
I’d like to change the logged out state to have the register form visible under the Register section, so that both options are visible on the same page (login on the left, Register on the right).
Is there a way of editing the logged in account page?
Is there a way of editing the account page menu?
The attached screenshot of the my-account page with the default theme shows the functionality I am looking for without the bugs described above. So this is very much a theme issue.
I think you are being deliberately obstructive. You have made no attempt to help resolve the last number of issues I’ve raised even when provided with additional information. I therefore ask that you pass this query on to another team member who is more willing to help.
I have paid for this theme which included 6 months’ support, so I expect you to fulfil your end of the bargain. I really don’t understand your approach.