Logo not showing

I have changed my logo on the default header of my theme, but it keeps showing. woodmart logo: I tried to change it with Elementor, but it stays the same. I am confused. I bought this theme to change it easily – I dont know why it is so complicated

Hello,

Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

[shahkarizviuk]

Give me your email so I can give you access to my account? And also, this theme I bought a few months ago, why is it showing up on my profile after 2 years and 10 months under registered info?

• This reply was modified 3 days ago by shahkarizviuk.

Hello,

My email is – [email protected]

On my side, it shows a little bit more than 1 day – https://prnt.sc/hrkf8TrIcUb4

Kind Regards

Thanks I have granted you access. My question is how long I been eligible to get support for my website

Hello,

Please clarify the URL of the site you use.

Also, which password should I use for logging?

Check this article – https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support there is described how long the support is available. In general, it can be from 6 months to 1 year.

Kind Regards

You have to create a hosting account to access the site
https://support.hostinger.com/en/articles/1583777-how-to-share-access-to-your-account

One more thing: no matter what method I use—customization of the child theme or Elementor—no changes take effect. I don’t know how many areas I need to tweak to change the color of my banner, etc.

I follow the article there are no download item showing under my account/ downlaod and no subscription showing I bought this theme from Theme forest.

Hi I didnt get the reply

Hello,

Sorry for the inconvenience but we are not working on the weekends which is why the reply was late.

I saw the shared access to the domain but I am unable to access to the admin panel, there just settings of the domain provided but there is no such a button – https://prnt.sc/yxBTS1NTuRVi

You can install a plugin related to “temporary access” to the admin panel and send me a temporary link to the account via the private area.

https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/

Also, I see that the logo is not showing on the mobile header, so please edit the current header and in the “Mobile” tab set the logo as well – https://prnt.sc/F1HFwwGpY85r

As for the banner, send me screenshot of which one banner is not changed the color.

Thank you for your time.

Kind Regards

[shahkarizviuk]

Thanks for your reply. I understand that weekends are not working days. I have mostly solved the problem. However, as you also noticed, my mobile site is not showing the logo. I figured out how to customize my header and slider for both mobile and desktop views. I have already uploaded my logo in the mobile section within the header banner, but it’s still not showing.

I figured out how to change the images on my sliders. However, I am now missing the auto-change animation of images in the slider, and I am also struggling to figure out how to change the color of the typography on those sliders. At the moment, my images are light and the type color is white, which is not what I want. Please help me understand how to change the color of the typography on the slider.

I have made temporary access as you suggested.

• This reply was modified 16 hours, 31 minutes ago by shahkarizviuk.

Hello,

1. Try to enable this https://prnt.sc/NKT3oTJLjfoE option for the mobile logo.

2. The “auto-change animation” can be adjusted via the settings of the slider itself, navigate to Dashboard -> Slides -> Sliders and edit an appropriate slider -> change the speed here – https://prnt.sc/GWths4XjPDDH (currently it is 25 seconds)

To change the color of the typography, you need to edit the slider item via page builder -> edit the element you want to change and in the “Style” tab set the color per your needs – https://prnt.sc/RJzuSSj2Uphk

Kind Regards

Thanks, the logo is now showing in Elementor edit. However, as you can see, it is sitting at the bottom, and there is extra space on top between the announcement banner and the header. How do I center the logo and reduce the padding on top? I cant share an image here.

Hello,

For the first section add a negative margin to disable extra space on top: https://prnt.sc/LkpdoOAGAzKW

Let me know if you have additional questions.

Kind Regards

[Author]

Posts