Logo problem on single product page menu

[legendsleepsa]

Hello – I Updated the logo on the website, but there is an issue that the logo on single product page is not updated and whenever I open a single product page the old logo is displayed.

NOTE: this issue is on the Arabic version of the website only, On English version it’s good.

See screenshots below!

Looking forward to hearing from you..

• This topic was modified 1 year, 9 months ago by legendsleepsa.

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Hello,

You need to set the header for the single product in the Theme Settings > Single product.

You have not selected anything and the default header is shown.

If you have any questions please feel free to contact us.

Best Regards

I tried but it didn’t work.

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Hello,

The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

If you have any questions please feel free to contact us.

Best Regards

I did this but still issue not resolved

Hello,

You have uploaded different images for different headers.

Header: https://gyazo.com/5103ee4a51047e750fd23e02c6fbe274 image:https://gyazo.com/9551f7882aad2145172f51774e20a83e

Single product:

Header: https://gyazo.com/1ea7d9c758aa1168010fbf17fa26ab47
image: https://gyazo.com/ef6c8dd007091a700b136791d5f86828

You need to upload the same image to get the same.

Best Regards

I upload same logo images, you can see below screenshots,

please resolve at your end

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Hello,

Please reupload the images in both headers and make sure they are the same, I inspected the images, and I saw they are different.

Best Regards

Please upload on your end, I tried many times!
I’m sharing my credentials, please upload the Gif logo which is attached and I already uploaded on our header.

Kindly do it on your end and let me know!

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Hello,

You have uploaded the gif format of the images, earlier the images were PNG, and you have different headers for the product page and header.

I have uploaded PNG, at the same, the image does not change, please deactivate all the catch plugins and settings and check again.

Best Regards

English is fine, Please do the same thing in arabic, In arabic product page header logo are showing old one

You can check:
https://legendsleepsa.com/product/%d9%85%d8%b1%d8%aa%d8%a8%d8%a9-%d9%86%d9%88%d9%85-%d8%a3%d9%88%d8%b1%d8%ab%d9%88-%d9%85%d8%af%d9%8a%d9%83%d8%a7%d9%84200×100/

And why not Gif is working on single product page?

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Hello,

Sorry for the delay.

I double-checked and see you have two different headers for the home page and the product page.

Please check all the Theme presets; you need to find which one stipulates different headers. If you uploaded them with demo and do not need them, just delete them.

Best Regards

see the attached video

its the video is not opening please click the below link

https://drive.google.com/file/d/1DhHLqZ0xUPC8bcAiapwZroEzjmyFBPnK/view?usp=sharing

Hello,

You have inserted the wrong Header ID https://prnt.sc/7dtNWWeUe-WQ we have changed and you can check now.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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