Main menu block html problem

hey
we create our menu by HTML block and Full with Menu but sometimes all menu contents converted to a single column like as attached image, i try to look inspect element but after changing view port size it’s gone and everything going smooth.

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Hello,

I saw the screenshot you attached.

Please deactivate all the third-party plugins activate the parent theme then clear cache and check back.

If the problem continues then leave all the third-party plugins deactivated and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.

Best Regards.

[Author]

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