Home Forums Basel – Premium Template Main products not showing

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This topic contains 22 replies, has 3 voices, and was last updated by Artem Temos Artem Temos 2 days, 17 hours ago.

Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • #89297

    soniamit
    Customer

    check private msg.

    Private Content Hidden
    #89307

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #89334

    soniamit
    Customer

    check pm msg

    Private Content Hidden
    #89349

    Please, deactivate all external plugins first.

    #89393

    soniamit
    Customer

    done .. !!

    Private Content Hidden
    #89413

    Hello,

    Please update WP Bakery page builder. Deactivate and delete the current version and navigate to Appearance > Install plugins > install and activate WP Bakery page builder.

    Best Regards

    #89446

    soniamit
    Customer

    done.. but issue is remain same.. !!

    i think this is css issue. ?

    product with no color choice / attribute working fine… see

    https://www.devonindia.com/product/sling-bag-with-sling-wallet/

    with product with many extra product color attribute creating issue.

    https://www.devonindia.com/product/zip-closure-wallet-3/

    Thanks

    #89493

    Are we allowed to deactivate the plugins now?

    #89562

    soniamit
    Customer

    yes please do… !!

    Thanks

    #89587

    Please, send us your FTP because we can fix this problem now.

    #89589

    soniamit
    Customer

    Hi

    last time ftp is not working at your end.. !!

    if send me solution in private message so we keep in on our record.

    and helpful when every time your theme update.

    Thanks

    #89593

    We see that you have added some code to the functions.php file in your parent theme. Please, remove it first. Or reinstall the theme if you didn’t add it.

    #89595

    soniamit
    Customer

    so which code i need to remove from which file ?

    check private msg

    Private Content Hidden
    #89617

    soniamit
    Customer

    check pm for more info.

    Private Content Hidden
    #89634

    Just remove all these codes if you don’t need them anymore.

    #89661

    soniamit
    Customer

    yes i need those code… as need to show different color attribute images based on product image selection…

    see my last forum topic.

    https://xtemos.com/forums/topic/how-i-can-add-more-images-in-color-attribute/

    Just need to fix main product features images not showing like on this page

    https://www.devonindia.com/product/zip-closure-wallet-3/

    please note – new admin path for admin

    https://www.devonindia.com/webmasterpath

    Thanks

    #89664

    It will not work on both products while the code is there. We suggest you remove it and disable this plugin. We will add this feature to our theme core in the future.

    #89666

    soniamit
    Customer

    few days back all website code working fine ?

    sure will remove that code when you update your theme code… but now my website is live and already start investing in google ppc.

    please help me.

    Tx

    #89669

    Sorry, but it is not possible to fix it while the code is there. If it worked a few days ago, try to restore a backup.

    #89672

    soniamit
    Customer

    when you think your code is updated like working code ?

    can you inform me personally

    Tx

    #89691

    We hope to develop this function in our theme next month.

    #94460

    soniamit
    Customer

    Hi

    Your new theme version out – Update to 4.4.2.

    Above error code fix in this update ?

    please guide… so that i can upgrade my theme version.

    Thanks

    #94478

    Hi,

    We have added additional variation images feature in our last update. Now, you can upload your images for each variation while editing them.

    Regards

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