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Maintenance page

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #353189

    Lea Digital
    Participant

    Hello,

    I have a problem with the maintenance mode and the home page. Once I have activated the maintenance mode I can no longer access my home page by being logged in either by using the dashboard or by changing directly from the url.

    Waiting for your answer.

    yours truly.

    #353205

    Luke Nielsen
    Keymaster

    Hello,

    Glad to have you as a user of our theme!

    Please provide login access for your site’s WordPress admin panel. It will help me dig deeper and find a more personalized solution to your problem.

    Kind Regards

    #353214

    Lea Digital
    Participant

    Cela ne va pas être possible car nous avons une sécurité à double facteur qui demande une adresse mail personnel pour se connecter.

    #353399

    Lea Digital
    Participant

    hello,

    This is not going to be possible as we have dual factor security which requires a personal email address to login.

    Kind Regards

    #353420

    Luke Nielsen
    Keymaster

    Hello,

    Without admin access, I can’t tell exactly what’s the problem, unfortunately. All I can advise is to deactivate all plugins that are not related to our theme and try to use the “Maintenance” mode from our theme in Theme Settings -> Maintenance.

    https://gyazo.com/e23ff0056b37f9226203e583891aa8d5

    Thank you for your time and honesty. Feel free to reach out to me anytime when you have anything more to say.

    Kind Regards

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Viewing 5 posts - 1 through 5 (of 5 total)