Home › Forums › WoodMart support forum › Malware problem don’t fix after latest plugins and themes update
Malware problem don’t fix after latest plugins and themes update
- This topic has 7 replies, 2 voices, and was last updated 1 year, 7 months ago by
Aizaz Imtiaz Awan.
-
AuthorPosts
-
July 8, 2023 at 11:15 am #480060
firm.bgParticipantHello, I have a malware problem, it could be false/positive, but the Samsung Internet browser shows a warning that the website is infected with malware or something else. Some external malware scanners show that there is a malware problem: /my-account/?social_auth=facebook Threat name Heur.HTML.Redirect.gen Detected suspicious PHP code Detected encoded JavaScript code commonly used to hide suspicious behavior. <meta http-equiv=”refresh” content=”0; URL=/login.php?skip_api_login=1%26amp;api_key=….
This happens after the last updates. We did lots of server scanning and external. They find only this problem with Facebook Social Login.
We had installed the latest version of all plugins including WoodMart core and the latest theme update as well, but the malware its still there.
What is your recommendation? It’s very important for us to fix this problem.
Best regards,
B.M.July 8, 2023 at 3:09 pm #480079
Aizaz Imtiaz AwanKeymasterHello,
I have checked your site and there is no malware issue.
Here is report Screenshot:
https://postimg.cc/vDP8S8rb
https://postimg.cc/VSNDgRmYBest Regards.
July 10, 2023 at 10:42 am #480372
firm.bgParticipantI see the malware issue in lots of the most popular malware scanners tools.
July 10, 2023 at 3:50 pm #480444
Aizaz Imtiaz AwanKeymasterHello,
WoodMart theme is free from malware.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
deactivate the child theme.If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
If the issue remains Insert the site credentials into the Private content under the message area.
Best Regards.
July 12, 2023 at 9:36 am #480815
firm.bgParticipantHi, after deactivating WoodMart Core plugin there are not malware. If I activate it again I found malware again. Uninstalling plugin and install the lates version doesn’t fix the problem.
July 12, 2023 at 5:19 pm #480934
Aizaz Imtiaz AwanKeymasterHello,
I have deactivated the Woodmart core plugin on your site and checked the issue. The malware is detected.
Screenshots for clarification:
https://ibb.co/R3C9PnS
https://ibb.co/0MVhjzkThere is no malware issue in the core plugin.
Best Regards.
July 12, 2023 at 5:21 pm #480935
firm.bgParticipantThere was a cache plugin Wp-Rocket and you didn’t clean the cache after deactivating plugin woodmart core. I will run check again after the cache is cleaned and will show you results.
July 13, 2023 at 11:05 am #481105
Aizaz Imtiaz AwanKeymasterHello,
Ok, I will wait for the result and your message.
Best Regards.
-
AuthorPosts
- You must be logged in to create new topics. Login / Register