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Many Issues
- This topic has 7 replies, 2 voices, and was last updated 1 year, 2 months ago by Luke Nielsen.
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AuthorPosts
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October 3, 2023 at 2:12 pm #501116
mostafa473magdyParticipantPlease now i have many issues that i need please your hand with please
1- i have slow Query generated and i don’t know how to do it
Query Caller Time
SELECT SQL_CALC_FOUND_ROWS wpTHA19_posts.ID
FROM wpTHA19_posts
INNER JOIN wpTHA19_postmeta
ON ( wpTHA19_posts.ID = wpTHA19_postmeta.post_id )
WHERE 1=1
AND wpTHA19_posts.ID IN (0,25908,26337,68587,68667,68689,69909,69943,69947,69956,73794,74587,74620,74626,77220,77268,77278,77312,80635,80675,80677,92585,98532,99656,99675,99676,106590,106598,106612,106614,106615,106618,106631,115724,115725,115726,140121,140125,141122,141130,141134,145649,145654,145656,145657,145658,145661,147280,147283,147286,147289,149118,149121,149132,150406,150415,161617,161623,161627,161634)
AND ( wpTHA19_posts.ID NOT IN (
SELECT object_id
FROM wpTHA19_term_relationships
WHERE term_taxonomy_id IN (7,9) ) )
AND ( ( wpTHA19_postmeta.meta_key = ‘_stock_status’
AND wpTHA19_postmeta.meta_value NOT IN (‘outofstock’) ) )
AND wpTHA19_posts.post_type = ‘product’
AND ((wpTHA19_posts.post_status = ‘publish’))
GROUP BY wpTHA19_posts.ID
ORDER BY RAND()
LIMIT 0, 6
WP_Query->get_posts2- i had add Grid Product on Desktop view you will see in image 1 and i had hide it on mobile so when i navigate the product from desktop its always took too much time to load otherwise everything works good
3- i am using Woocommerce Bundle Plugin when i add the bundle in cart price shows correct when i add more qty the price revert to original price and this only done when i am updating the cart
4- i need your guidince to speed up my website please
Attachments:
You must be logged in to view attached files.October 3, 2023 at 2:40 pm #501140
mostafa473magdyParticipantThat is my webhosting answer on cloudways
The theme creating the php slow logs due to which the server CPU usage gets high and down the site please check what creating the slow logs in theme’ , also share the slow queries with them to find out that they are generating from theme.
October 3, 2023 at 2:41 pm #501141
mostafa473magdyParticipantThier Message
Attachments:
You must be logged in to view attached files.October 3, 2023 at 3:04 pm #501153
Luke NielsenKeymasterHello,
1,3. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
2,4. In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like WP Rocket. You can find our guide about how to optimize your website built with our themes here https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards
October 3, 2023 at 3:32 pm #501165
mostafa473magdyParticipantI already check this and i went to hosting support as well and i couldn’t solve it and it works when i revert back to porto theme this much of requests are generated are stopped i swear
October 3, 2023 at 3:42 pm #501179
mostafa473magdyParticipantI Found this too
Attachments:
You must be logged in to view attached files.October 3, 2023 at 3:46 pm #501182
mostafa473magdyParticipantDo you want to investigate more in my website i can send you credentials to check and fix it and give me recommendation please
October 4, 2023 at 9:50 am #501376
Luke NielsenKeymasterHello,
In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Also, please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
Thank you in advance.
Kind Regards
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