Home Forums Basel support forum memory exhausted , cannot add products or edit pages with VC products modules

memory exhausted , cannot add products or edit pages with VC products modules

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #15722

    Alze
    Participant

    Hi Thank you for your theme

    when I try to edit the homepage or any other page which has products modules I’m getting a memory leak error:

    Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 40960 bytes) in /wp-content/plugins/js_composer/include/classes/vendors/plugins/class-vc-vendor-woocommerce.php on line 1154

    I have Increased the server memory_limit up to 512MB and upgraded to php 7 but the error persist and I cannot do add new product to WC, either edit pages with product modules.

    pleae advise

    #15726

    Artem Temos
    Keymaster

    Hello,

    Thank you for choosing our theme and contacting us.

    This error means that you don’t have enough memory allowed on the server. We suggest you to contact your hosting providers to increase PHP memory limit.

    Kind Regards
    XTemos Studio

    #15737

    Alze
    Participant

    we allready increased it to 512MB
    why should it take so much memory ?

    #15738

    Artem Temos
    Keymaster

    Could you please disable all additional plugins and send us your admin access?

    #15740

    Alze
    Participant

    see PM

    #15741

    Artem Temos
    Keymaster

    Could you please send us your FTP access also?

    #15742

    Alze
    Participant
    #15744

    Artem Temos
    Keymaster

    Here is

    #15750

    Alze
    Participant

    tha access to the above IP via FTP is granted 🙂

    #15751

    Artem Temos
    Keymaster

    Check how it works now.

    #15753

    Alze
    Participant

    thank you very very very much

    Now I’m getting this error

    Failed to load content css: http://maman1.co.il/wp-content/themes/basel/css/editor-style-rtl.css

    can you please assist

    #15754

    Artem Temos
    Keymaster

    Try to create an empty CSS file on this path.

    #15843

    Alze
    Participant

    OK, thank you.
    since youe fix, the media manager don’t work…..
    could you please check?

    thanks in advacned

    #15852

    Artem Temos
    Keymaster

    To be sure that it is caused by our fix, try to disable Visual Composer and switch to default WordPress theme.

    #15860

    Alze
    Participant

    disabling visual composer brings the same result……

    however if I change the maedia from grid view to line view i get the folowing errors:

    Notice: map_meta_cap was called incorrectly. The post type basel_sidebar is not registered, so it may not be reliable to check the capability “edit_post” against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/maman1cormi/public_html/wp-includes/functions.php on line 4139
    (Unattached)

    #15863

    Artem Temos
    Keymaster

    If it doesn’t work even without composer and our theme then it is not caused by our changes. You can try to disable all plugins one by one to see which one causes the problem.

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Viewing 16 posts - 1 through 16 (of 16 total)