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menu always visible and expanded on mobile and desktop

Viewing 25 posts - 1 through 25 (of 25 total)
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  • #435270

    safarexsales1
    Participant

    Hi
    I want to make menu keep visible and expanded (categories and sub-categories) on both desktop and mobile, please inofrm how to achieve this

    FYI, I have tried “Open categories menu” in page settings option but still menu is not visible. Also will it work for both mobile and desktop ?

    Regards

    #435285

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #435313

    safarexsales1
    Participant

    Please check the admin details with this message

    #435413

    Hello,

    Could you kindly describe the steps to reproduce the problem?

    I am checking and I do not see the problem: https://gyazo.com/908e36fddf4d3ee021a5b9f427d2b440 and https://gyazo.com/b92258ce17ef80caea2a82d55b38e379

    If you have any questions please feel free to contact us.

    Best Regards

    #435494

    safarexsales1
    Participant

    Hi, we want the menu to be expanded by default when we open the website similar to the demo on https://woodmart.xtemos.com/home/

    #435675

    Hello,

    You can find this option in the page settings: https://xtemos.com/docs-topic/options-for-pages/

    If you have any questions please feel free to contact us.

    Best Regards

    #435691

    safarexsales1
    Participant

    Hi, I checked its not showing when the option is checked, have also sent wp-admin details in previous message, please look into it
    Regards

    #435884

    safarexsales1
    Participant

    Hi, waiting for your response…

    #435939

    Hello,

    Please provide the screen of this option in the page: Open categories menu – Always shows categories navigation on this page.

    Best Regards

    #435961

    safarexsales1
    Participant

    Please check attached

    Attachments:
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    #435967

    Artem Temos
    Keymaster

    Hello,

    The current demo version on your website doesn’t have a categories menu as you see on our main demo. It is just a regular menu that can’t be always opened. If you want to make it open, please, replace it with the categories element as shown on the screenshot https://gyazo.com/b03e43a177f1ebbd27b529c2c7b57e58

    Kind Regards

    #436000

    safarexsales1
    Participant

    in your screenshot its not clear where categories element is located
    Please inform where we can add that

    #436016

    safarexsales1
    Participant

    Hi
    Have added categories element in the header layout but its not visible on page, please check

    Attachments:
    You must be logged in to view attached files.
    #436056

    Artem Temos
    Keymaster

    Hello,

    Sorry, but there is no categories element currently added to your header. Check the screenshot https://gyazo.com/cecb98136b19f9c94cefa25427269028

    Kind Regards

    #436057

    safarexsales1
    Participant

    after adding categories, when we scroll page the categories gets hidden
    Can we keep it visible even when page is scroll down ?

    #436060

    safarexsales1
    Participant

    Also can we reduce the categories dropdown width using module or we have to add custom css for that ?

    #436064

    Artem Temos
    Keymaster

    We still don’t see this menu on your home page. Anyway, unfortunately, it is not possible to keep it open when you scroll the page.

    Please, send us a screenshot of what exactly you would like to change in the categories dropdown.

    Kind Regards

    #436082

    safarexsales1
    Participant

    Hi, plz check https://cegtrading.store/test-page/, can we reduce width of “All Categories” tab so that menu on right side can display in 1 line.

    Attachments:
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    #436087

    Artem Temos
    Keymaster

    Try to use the following CSS code

    .whb-header .whb-header-bottom .wd-header-cats { width: 200px; }
    .menu-opener { min-width: 100px; }
    #436090

    safarexsales1
    Participant

    also checked for mobile section (in header layout), categories option is not showing in menu area, why is that ?

    Attachments:
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    #436100

    Artem Temos
    Keymaster

    This element works on a desktop only. You can display your categories as a part of mobile navigation on mobile devices. You can see how it works in our demo.

    Kind Regards

    #436120

    safarexsales1
    Participant

    ok, can you check there’s one console error showing in red (in chrome)

    Attachments:
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    #436124

    Artem Temos
    Keymaster

    Please, create a new topic if the original issue is already solved.

    Thank you in advance.

    #436450

    safarexsales1
    Participant

    Yes menu display issue is solved, thanks for your support, will create new topic for the console error issue.
    Regards

    #436885

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 25 posts - 1 through 25 (of 25 total)