Home Forums WoodMart support forum Menu Drop Down not showing up on Mobile slide out

Menu Drop Down not showing up on Mobile slide out

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #183397

    Rebner
    Participant

    Hello,

    On the mobile menu, for some reason, all of my submenus do not show up. They do for “Our Origin” and “Contact Us” but not for “Collection” which is actually the most important. I included screenshots of how it looks on mobile and screenshots of the menu to show you that I do have the submenus. Thank you!

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    #183428

    Hello,

    Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

    Choose the proper header type (your current) http://prntscr.com/iyd333

    Switch the mobile view of your header http://prntscr.com/iyd3v3 check the Mobile element if you have set the proper menu.

    Best Regards

    #183466

    Rebner
    Participant

    Hello,

    Thank you for your prompt response. I went into the Woodmart header editor and then mobile view of the editor and everything looks normal. It is all displaying properly; however, the submenus still are not showing up under the Collection. Any additional help would be much appreciated. I added an administrative user and included login info below.

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    #183597

    Hello,

    Please deactivate all the plugins not related to the theme and provide the valid site admin access to the private area.

    Best Regards

    #183683

    Rebner
    Participant

    I included login information below:

    #183742

    Hello,

    You have main menu as main and mobile. On the desktop, you have added the mega menu block Mega menu 4 https://prnt.sc/rqnerr

    The mobile menu does not support the mega menu block. You need to create the same menu without a mega menu block and assign it as the mobile menu. You will need to convert your mega menu items into sub-menu items for the mobile menu.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)