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Menu dropdowns not working in mobile version

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #601041

    yacinefreelancer
    Participant

    Hi, menu dropdowns not working in mobile versions.

    #601252

    Hung Pham
    Keymaster

    Hi yacinefreelancer,

    Thanks for reaching to us.

    Could you please record two videos for a better understanding of the issue?

    And in order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards.

    #601309

    yacinefreelancer
    Participant

    The sub-menu vertical is showing on the desktop and is not showing on the mobile

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    #601486

    Hung Pham
    Keymaster

    Hi yacinefreelancer,

    Thanks for details.

    It’s not an issue, please allow me to explain:

    HTML Block is used to create a Mega Menu block and cannot be used in mobile view as the mobile view does not have space enough to reflect it.

    You need to create separate multi-level Categories menu for mobile menu https://prnt.sc/19SX5WWqX_6e

    Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through admin bar directly https://prnt.sc/Ct9ehRDvvDV9.

    Switch to Mobile tab, hover on Mobile menu element, click on Pencil icon to edit it https://prnt.sc/s6iF4ilXjpmW here you assign created menu above to display on mobile. https://prnt.sc/zRLwmIlGloJE https://prnt.sc/N4PrLBOJKMQm

    Please refer to this article https://xtemos.com/docs-topic/adding-menu-to-the-site/

    Regards,

    #601676

    yacinefreelancer
    Participant

    Perfect! It’s working thank you 🙂

    #601886

    Hung Pham
    Keymaster

    Hi yacinefreelancer,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

    #602206

    yacinefreelancer
    Participant

    🙂

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    #602385

    Hung Pham
    Keymaster

    Hi yacinefreelancer,

    Thank you so much, it meant a lot.

    Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

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