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Menu in Footer breaking on Mobile

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #301524

    JanikW
    Participant

    Look at this 2 Screenshots in Private Content Area

    #301585

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #301702

    JanikW
    Participant

    Yeah you can do that but you can not deactivate the Plugin JTL Connector!

    #301768

    Hello,

    I need to deactivate all not related to the theme.

    Please move your site to the testing platform so that I could check the issue.

    Best Regards

    #301774

    JanikW
    Participant

    You dont need to deactive JTL Connector it just puts things in the Database it has nothing todo with everything else….

    #301956

    Hello,

    You have created an HTML block and pasted it to the Footer column 1

    Collapse footer is not available for the HTML blocks in Footer.

    Please check the code you have added to the Raw HTML blocks, it may contain errors.

    Best Regards

    #302133

    JanikW
    Participant

    I just used the code from your docs and Collapse is deactived in Theme settings?

    #302227

    Hello,

    The collapse for the footer is deactivated in the Theme settings > Footer.

    Pelase replaces Raw HTM blocks with the appropriate elements.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)