Home Forums WoodMart support forum Menu not showing suddenly

Menu not showing suddenly

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #449670

    sportivoid
    Participant

    Hi there,

    My side menu is not showing up. When I clicked the menu button on my header, the side menu is not showing.

    #449699

    Artem Temos
    Keymaster

    Hello,

    We just checked your website and the mobile menu seems to work correctly for us. Here is a screenshot https://gyazo.com/e4c8126b77af2b043aba2284a24348ea
    Could you please clarify how can we reproduce the issue?

    Kind Regards

    #449750

    sportivoid
    Participant

    Hi,

    It’s not showing when it’s on the dekstop menu.

    You can compare it to my other site sportivo.co.id.

    Attachments:
    You must be logged in to view attached files.
    #449766

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #449775

    sportivoid
    Participant

    Hi there,

    If it’s the plugin issue, the other site should be affected as both of them are part of a network sites.

    #449780

    Artem Temos
    Keymaster

    Sorry, but the password seems to be wrong https://gyazo.com/21e121414ba1bcab07a95152c7f9a531

    #449790

    sportivoid
    Participant

    Please find below

    #449959

    Artem Temos
    Keymaster

    As we can see, both websites have a sticky navigation menu on the desktop. But the main website doesn’t have icons added to your menu items. That is why you don’t see anything until you move your mouse over the menu to open it. You need to upload your menu icons via Appearance -> Menus.

Viewing 8 posts - 1 through 8 (of 8 total)