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Menues, breadcrumbs and pagination is collapsed with black background by default

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  • #385433

    hlprr
    Participant

    Hello,

    all nav menues, breadcrumbs and pagination are collapsed by default and have a black background.

    I tried disabling all plugins and the issue still persists. If I disable Elementor it is fixed but I need it activated because I build the pages with it.

    If I switch to any other theme than Woodmart it also works.

    I tried contacting Elementor Support and they told me to reach out to you and if you need anything from them to fix this you are free to contact them on their github.

    Pagination collapsed: https://ibb.co/hfZYZVh
    Pagination opened when hovered: https://ibb.co/0BcybTV
    Breadcrumbs collapsed: https://ibb.co/NYtRw7Q

    Any idea on how to fix this issue?

    Kind regards

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    #385488

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #385666

    hlprr
    Participant

    The error still persists.

    I added the admin access below. You are free to disable any plugins or themes.

    Kind regards

    #385825

    Hello,

    The problem may be caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If you have any questions please feel free to contact us.

    Best Regards

    #385906

    hlprr
    Participant

    Hello,

    I replaced the URL in the Settings.

    I also replaced in Elementor Settings every http://griptech.hlprr.dev/ with https://griptech.hlprr.dev/ and regenerated all CSS. It still did not fix the error.

    Kind regards

    #386267

    Hello,

    I have submitted the issue to our development department and we will get back to you very soon.

    Best Regards

    #386563

    Hello,

    The navigation is broken due to this custom code: https://prnt.sc/EObQwh3fxPV4

    You need to remove it.

    If you have any questions please feel free to contact us.

    Best Regards

    #386608

    hlprr
    Participant

    Hello,

    thank you very much. I forgot about that one.

    I removed it and everything works fine.

    Thanks for your help!

    Kind regards.

    #386938

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 9 posts - 1 through 9 (of 9 total)

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