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Mini cart looks empty after looking at main cart in Chrome

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  • #401086

    kate_hamster_homes
    Participant

    Hi,
    We are finding that after adding products to the cart and being able to see them in the minicart, we then go to the cart where the products are still added fine, we then go back in the browser to the product page or shop page and click on the minicart – this then shows as blank with nothing added.

    We then refresh the page or go to another page and the minicart is then back to showing normally.

    This behaviour is only present in Chrome (both mobile and desktop) – Firefox and Safari show the minicart correctly with the same path taken.

    This behaviour is also present in the online Woodmart demo shop.

    #401091

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with the default WordPress theme (e.g Storefront)? Just to check whether the issue is with our theme or not.

    Looking forward to collaborating with you!

    Kind Regards

    #401097

    kate_hamster_homes
    Participant

    Hi there
    As mentioned in our first contact, the behaviour is also present in the Woodmart demo shop using Chrome to view the demo.
    Does this answer your question?

    #401098

    kate_hamster_homes
    Participant

    The behaviour is not present in the Storefront theme – there the minicart is still populated correctly using Chrome with the same path followed.

    Thanks

    #401102

    Luke Nielsen
    Keymaster

    Hello,

    As you can watch in the below video, the same issue is on the Storefront theme.

    https://gyazo.com/b04ad20bc7781b702dcbd2a2897caaa7

    We are using the default WooCommerce functionality for the cart page and widget therefore this issue is not related to our theme, I suggest you contact with WooCommerce support team for further solutions.

    You can also reach out to us if you have any questions.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)