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Mini cart not showing , also there is a JS error

Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 23, 2020 at 9:54 am #213438

    Imajine
    Participant

    Hi,
    Mini cart stopped loading for us suddenly, also we could see some JS errors in the console. Also the contact form submission has become very very slow. Recently we had updated the theme as well. Can you please help us to resolve this.

    Thanks in advance
    Imajine

    July 23, 2020 at 11:00 am #213439

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    July 27, 2020 at 4:15 am #214356

    Imajine
    Participant

    Hi,
    Attaching here with is the screenshot related to JS error. Please have a look and help us to resolve the same.
    Regards,
    Imajine

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    July 27, 2020 at 6:13 am #214410

    Artem Temos
    Keymaster

    Please, disable all external plugins, switch to the parent theme, and send us your FTP access.

    July 27, 2020 at 10:46 am #214522

    Imajine
    Participant

    Thanks,
    Sending across the details.
    Regards,
    Imajine

    July 27, 2020 at 11:30 am #214533

    Artem Temos
    Keymaster

    Please, disable all external plugins first and switch to the parent theme.

    July 27, 2020 at 11:41 am #214542

    Imajine
    Participant

    Hi,
    Disabled all the external plugins and parent theme activated
    Regards,
    Imajine

    July 27, 2020 at 12:54 pm #214586

    Artem Temos
    Keymaster

    We see that you have a lot of JS code on your home page that seems to conflict with our theme. Try to temporarily remove it and check how it works http://prntscr.com/tpa9sx

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Viewing 8 posts - 1 through 8 (of 8 total)