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Mini side cart empty design and when variations language not English can’t
- This topic has 22 replies, 2 voices, and was last updated 1 year, 5 months ago by
Luke Nielsen.
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AuthorPosts
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September 1, 2023 at 9:19 pm #492731
liorgab001ParticipantHey I have these problems again.
First problem:
1.When the shopping cart is empty the design appears different from the design your theme should be.More problem is:
2.When the product variations are not in the English language, it does not allow you to add the product to the cart and does not allow you to choose variations.I tried turning off all plugins but it didn’t fix it. I have backed up the site, you can arrange and enter the site I am attaching login details. I had these problems on another site and you already fixed them, thanks in advance for your help.
Attachments:
You must be logged in to view attached files.September 4, 2023 at 2:51 pm #493049
Luke NielsenKeymasterHello,
1. Seems that you have sorted this out because now the design of the shopping cart from our theme: https://take.ms/rE967
2. You cannot change the slug into another language. You need to delete this attribute and create a new one and then assign to products and create variations. All attribute slugs should be in Latin.
Kind Regards
September 5, 2023 at 2:29 pm #493362
liorgab001Participant1.no i dont sorted out that issue. try to use mobile and refresh the page and you will see it again.
please help me to fix that. last time i has that problem one of your agents just fixed thatSeptember 5, 2023 at 2:31 pm #493364
liorgab001Participantlast time “Elise Noromit” fixed that without change the shop page.
September 6, 2023 at 9:27 am #493572
Luke NielsenKeymasterHello,
I have cleared the cache and now the side cart looks as it should, here is a screenshot: https://take.ms/Zl7s3
I’d be happy to assist if you have any other questions or concerns.
Kind Regards
September 6, 2023 at 10:57 am #493619
liorgab001ParticipantNo the problem still here, after clearing the website cache and my phone cache the empty cart still looks like that.
But after I add product to the cart and remove them than the woodmart empty cart design it’s appear, after I clearing cache again the problem is appear.Attachments:
You must be logged in to view attached files.September 6, 2023 at 11:21 am #493627
Luke NielsenKeymasterHello,
Could you please disable all plugins except these ones:
Elementor, Elementor Pro
Woodmart Core
WooCommerceIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
September 6, 2023 at 11:27 am #493629
liorgab001ParticipantI already did this few times…
September 6, 2023 at 11:29 am #493632
liorgab001ParticipantThe problem still here.. And now have more problems with the new version of the theme..
When I enter the website from different devices, the design of the template is wrong and there are many things that do not work, such as the menu and the mini cart that do not open. There is a problem with the site and it is not working properly. At first I thought the problem was with my site so I tried turning off all plugins and the problem still exists. I went to your demos and the problem exists there as well, so the problem is not on my site. It happened because of the last update I think.
From my iPhone and from my pc the theme work well, I tried from different 10 mobile devices and 5 of them have the errors, before the update the errors wasn’t..Attachments:
You must be logged in to view attached files.September 6, 2023 at 3:14 pm #493752
Luke NielsenKeymasterHello,
Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
Looking forward to hearing back from you!
Kind Regards.
September 6, 2023 at 3:18 pm #493754
liorgab001ParticipantThat’s ok you have confirm to do it, the website backed up
September 7, 2023 at 9:45 am #493937
Luke NielsenKeymasterHello,
I have disabled the mini cart from Elementor via Elementor -> Settings -> Integrations and set the “Disable” value: https://take.ms/Ra7Cv
After that, I cleared the mini cart cache by adding product to the mini cart and removing it, after that the mini cart shows as it should: https://take.ms/LwDMr
Video from Desktop: https://take.ms/tMN55
2. I have checked those issues on the iPhone, and as you can see in the below screenshots, it looks well:
So please explain in more detail on which iPhone you check it and in which browser.
Kind Regards
September 7, 2023 at 10:24 am #493960
liorgab001Participant1.after I add product to mini cart and remove the problem disappear but when you clear cache and come again to the website the problem still here I attached photo.
2.iPhone XR safari browserֶ I attached video.Attachments:
You must be logged in to view attached files.September 7, 2023 at 10:26 am #493962
liorgab001ParticipantHere the problem on the IPhone XR
Attachments:
You must be logged in to view attached files.September 7, 2023 at 10:47 am #493975
Luke NielsenKeymasterHello,
Here is a video from the iPhone where you can see that it works well: https://dropmefiles.com.ua/en/zBeK
You have such a cart because the mini cart has its own cache which you should clear by adding a product to the mini cart and removing it.
Kind Regards
September 7, 2023 at 11:10 am #493993
liorgab001ParticipantI don’t think that’s cache, I entered the website from phone that never was in the website after clearing cache from the admin panel on my web and the empty mini cart still have this problem.
When I add to cart product and remove the problem disappear but after I clear cache the problem still here.September 8, 2023 at 9:20 am #494332
Luke NielsenKeymasterHello,
Checked again, and it looks well here is a screenshot: https://take.ms/hoYoF
The thing is that if we do not see that issue on our side, we can’t find it, because on our side it works well.
Thanks for your patience. Hopefully, you are doing well.
Kind Regards
September 11, 2023 at 10:56 pm #495104
liorgab001ParticipantThe cart problem fixed, thank a lot for the support team, very professional team.
Any chance of getting a little extra help? What code do I need to put in order to arrange the text that comes out of the box so that it doesn’t come out of the box. I think it is not related to your theme, but I will be very happy and appreciate it if you help me.
The problem is in the cart and checkout page when I choose pickup location on shipping method.Attachments:
You must be logged in to view attached files.September 12, 2023 at 10:08 am #495210
Luke NielsenKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Kind Regards
September 12, 2023 at 11:09 am #495239
liorgab001ParticipantThe problems doesn’t exist on other theme, I attached image with twenty twenty theme.
And i attached login information.
You can check and disable plugins.Attachments:
You must be logged in to view attached files.September 12, 2023 at 11:48 am #495257
Luke NielsenKeymasterHello,
Please add the below code to the “Global Custom CSS” area in Theme Settings -> Custom CSS.
body .select2-container--default .select2-selection--single .select2-selection__rendered { display: block; line-height: inherit; }
Then clear the cache and recheck the issue.
Kind Regards
September 12, 2023 at 12:33 pm #495273
liorgab001Participantthank you very much thats work!!
September 12, 2023 at 12:48 pm #495281
Luke NielsenKeymasterHello,
You are welcome! In case you need any additional help, I’d be more than happy to assist you.
Have a good day!
Kind Regards
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