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Mini side cart empty design and when variations language not English can’t

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  • #492731

    liorgab001
    Participant

    ‏Hey I have these problems again.
    ‏First problem:
    ‏1.When the shopping cart is empty the design appears different from the design your theme should be.

    ‏More problem is:
    ‏2.When the product variations are not in the English language, it does not allow you to add the product to the cart and does not allow you to choose variations.

    ‏I tried turning off all plugins but it didn’t fix it. I have backed up the site, you can arrange and enter the site I am attaching login details. I had these problems on another site and you already fixed them, thanks in advance for your help.

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    #493049

    Luke Nielsen
    Keymaster

    Hello,

    1. Seems that you have sorted this out because now the design of the shopping cart from our theme: https://take.ms/rE967

    2. You cannot change the slug into another language. You need to delete this attribute and create a new one and then assign to products and create variations. All attribute slugs should be in Latin.

    https://take.ms/Jx3Ic

    Kind Regards

    #493362

    liorgab001
    Participant

    1.no i dont sorted out that issue. try to use mobile and refresh the page and you will see it again.
    please help me to fix that. last time i has that problem one of your agents just fixed that

    #493364

    liorgab001
    Participant

    last time “Elise Noromit” fixed that without change the shop page.

    #493572

    Luke Nielsen
    Keymaster

    Hello,

    I have cleared the cache and now the side cart looks as it should, here is a screenshot: https://take.ms/Zl7s3

    I’d be happy to assist if you have any other questions or concerns.

    Kind Regards

    #493619

    liorgab001
    Participant

    No the problem still here, after clearing the website cache and my phone cache the empty cart still looks like that.
    But after I add product to the cart and remove them than the woodmart empty cart design it’s appear, after I clearing cache again the problem is appear.

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    #493627

    Luke Nielsen
    Keymaster

    Hello,

    Could you please disable all plugins except these ones:

    Elementor, Elementor Pro
    Woodmart Core
    WooCommerce

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #493629

    liorgab001
    Participant

    I already did this few times…

    #493632

    liorgab001
    Participant

    The problem still here.. And now have more problems with the new version of the theme..
    When I enter the website from different devices, the design of the template is wrong and there are many things that do not work, such as the menu and the mini cart that do not open. There is a problem with the site and it is not working properly. At first I thought the problem was with my site so I tried turning off all plugins and the problem still exists. I went to your demos and the problem exists there as well, so the problem is not on my site. It happened because of the last update I think.
    From my iPhone and from my pc the theme work well, I tried from different 10 mobile devices and 5 of them have the errors, before the update the errors wasn’t..

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    #493752

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Looking forward to hearing back from you!

    Kind Regards.

    #493754

    liorgab001
    Participant

    That’s ok you have confirm to do it, the website backed up

    #493937

    Luke Nielsen
    Keymaster

    Hello,

    I have disabled the mini cart from Elementor via Elementor -> Settings -> Integrations and set the “Disable” value: https://take.ms/Ra7Cv

    After that, I cleared the mini cart cache by adding product to the mini cart and removing it, after that the mini cart shows as it should: https://take.ms/LwDMr

    https://take.ms/2u1ED

    Video from Desktop: https://take.ms/tMN55

    2. I have checked those issues on the iPhone, and as you can see in the below screenshots, it looks well:

    https://take.ms/CA8m5

    https://take.ms/hAGNJ

    So please explain in more detail on which iPhone you check it and in which browser.

    Kind Regards

    #493960

    liorgab001
    Participant

    1.after I add product to mini cart and remove the problem disappear but when you clear cache and come again to the website the problem still here I attached photo.
    2.iPhone XR safari browserֶ I attached video.

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    #493962

    liorgab001
    Participant

    Here the problem on the IPhone XR

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    #493975

    Luke Nielsen
    Keymaster

    Hello,

    Here is a video from the iPhone where you can see that it works well: https://dropmefiles.com.ua/en/zBeK

    You have such a cart because the mini cart has its own cache which you should clear by adding a product to the mini cart and removing it.

    Kind Regards

    #493993

    liorgab001
    Participant

    I don’t think that’s cache, I entered the website from phone that never was in the website after clearing cache from the admin panel on my web and the empty mini cart still have this problem.
    When I add to cart product and remove the problem disappear but after I clear cache the problem still here.

    #494332

    Luke Nielsen
    Keymaster

    Hello,

    Checked again, and it looks well here is a screenshot: https://take.ms/hoYoF

    The thing is that if we do not see that issue on our side, we can’t find it, because on our side it works well.

    Thanks for your patience. Hopefully, you are doing well.

    Kind Regards

    #495104

    liorgab001
    Participant

    The cart problem fixed, thank a lot for the support team, very professional team.
    Any chance of getting a little extra help? What code do I need to put in order to arrange the text that comes out of the box so that it doesn’t come out of the box. I think it is not related to your theme, but I will be very happy and appreciate it if you help me.
    The problem is in the cart and checkout page when I choose pickup location on shipping method.

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    #495210

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #495239

    liorgab001
    Participant

    The problems doesn’t exist on other theme, I attached image with twenty twenty theme.
    And i attached login information.
    You can check and disable plugins.

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    #495257

    Luke Nielsen
    Keymaster

    Hello,

    Please add the below code to the “Global Custom CSS” area in Theme Settings -> Custom CSS.

    body .select2-container--default .select2-selection--single .select2-selection__rendered {
        display: block;
        line-height: inherit;
    }

    Then clear the cache and recheck the issue.

    Kind Regards

    #495273

    liorgab001
    Participant

    thank you very much thats work!!

    #495281

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

Viewing 23 posts - 1 through 23 (of 23 total)

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