MiniCart Widget Issue

Hi There,

When a user removing a product from the Mini Cart Widget, it closes automatically. That is very much irritating for an user open the Mini Cart again see the products again.

Website also scrolling in the backend. I believe there is something that you can help.

Regards,
Satya

Hello,

Go to Theme Settings > Shop > disable the option Hide widget automatically.

Best Regards.

Hi Aizaz,

I can not see that option in my theme setting. Could you please look into it?

Snapshot: https://prnt.sc/XtKSW5zwWvI6

Hello,

Please select the Action after add to cart “Display Widget” and you will see a Hide widget automatically option.

Best Regards.

Seems it is not working. Could you please have a look at it? I have shared the login credentials in the private section.

Hello,

Your issue has been resolved. Check back your site after completely clearing the browser cache.

Best Regards.

Hi Aizaz,

Thank you for letting me know. However, the Payment gateways what was underneath the checkout button are not visible anymore. Mini widget auto-update is removing the express payment gateways.

Could you mind to check it please?

Hello,

The payments gateway button are showing fine after checkout:
Screenshot for clarification:
https://ibb.co/FH8MjLS

Check back your site after completely clearing the browser cache.

Best Regards.

The payments gateway buttons are working well with the auto updates in the Cart/Checkout Page. However, When there is an auto update/change in the Mini Cart widget, the express payment buttons are no longer visible.

Hello,

Update the new version of the theme “WOODMART WordPress NEW: 7.3.1 RELEASED” and update the required plugin and check the issue.
https://xtemos.com/docs-topic/update-the-theme/

Best Regards.

I will update the theme and get back to you as soon as possible.

Hello,

Ok I am waiting for your next reply.

Best Regards.

Updating the theme is failed. https://prnt.sc/Mrh09pnqYgKS

Hi Aizaz,

Updating the theme is not working. Could you please look into it?

I have shared the WP admin access in the private content.

Regards,
Satya

Hello,

Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, then provide permission and give ftp details, I will update the theme on your site.

Best Regards

Hi Aizaz,

I will screen record the Mini Cart widget UX issues and let you know. When a customer updates the mini cart quantity or deleting a product, Payment gateways are not visible unless it is hard refreshed.

Kind regards
SP

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

Best Regards.

Hi Aizaz,

The Amazon Pay and Woocommerce Paypal Payments are Woocommerce Official Payment gateways. By deactivating such core WooCommerce payment plugins means we will be removing express checkout option completely from the MiniCart and Checkout page which is not recommended.

I hope you may look into carefully and suggest us a viable solution.

Regards,
SP
PS: I will create a screen record for better understanding.

Hi Aizaz,

Please have a look at the video recording attached to this message.

Hello,

First, you forgot to attach the video.

Secondly, Please check how it works with the default Woocommerce Storefront theme just to check whether the issue is with our theme or not.

Best Regards.

Aizaz,

I have tried to upload the file and got the following error.

Upload Errors:
mini-cart-payment-gateways-issue.mp4: File exceeds allowed file size.

In Woocommerce Storefront theme auto updating cart is smoother, having no impact on Payment gateways. There maybe a small bug or delay in execution of script that I am not sure of. As you have more technical knowledge than I’ve. Maybe you could troubleshoot why such things are happening.

I will upload the file by optimising the video and let you see.

Regards,
SP

I will make the file size

Hello,

Please share the video file on the Dropbox or upload the video here:
https://streamable.com/tools/embed-video?gclid=Cj0KCQjwmvSoBhDOARIsAK6aV7hbGQ2utRINZOLJi270PgaI34UOXn8TQREeOXbpYZAV1SD1mXKyb-8aAu2KEALw_wcB

Best Regards.

Hi Aizaz,

Please find the video link: https://streamable.com/3wefoe

Regards,
SP

Hi Aizaz,

Did you activate Woocommerce Storefront theme?

Regards,
Satya

Aizaz, Let me know once you are done, I have a couple of things to fix.

Hello,

Please, provide us with your FTP access so we can check this issue deeper.

Kind Regards

I have shared WP admin access.

Sorry, we meant your FTP access to the server. Not WP dashboard only.

Hi There,

FTP access given. Please check the Private content.

I look forward to hearing from you.

Kind regards,
SP

Could someone restore the website to the way it was working?

I am eagerly waiting for it since yesterday.

Kind regards
SP

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