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Missing buy button and t&c checkbox in checkout

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #541380

    Hello,

    I created my own checkout form by a woodmart template in layouts. But there are missing elements: pay button and t&c checkbox.

    As soon as I deactivate the layout, everything works fine. Please see loom video in private content.

    Please help to fix.

    Best regards

    #541502

    Luke Nielsen
    Keymaster

    Hello,

    In this case, please confirm the permission for plugin deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

    Kind Regards

    #541652

    Hi Luke,

    I created a new backup. You can start your testing, hope you find it quick πŸ™‚

    Best regards,
    Christian

    #541682

    If possible, please prioritize this ticket high because we would like to launch tomorrow and have to test the payment process πŸ™‚

    #541724

    Luke Nielsen
    Keymaster

    Hello,

    You are using the custom layout for a Checkout page. WoodMart has a special Hook widget in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But I don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help and place the widget anywhere in the layout:
    https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    I have shown all hooks related to Checkout: https://prnt.sc/PvoCixEtYT0X and the needed buttons are shown: https://prnt.sc/-YoBoJaGl99K so you need to remove all Hooks that you do not need and leave required.

    Kind Regards

    #541786

    Thank you for your quick help.

    Somehow I thought the buy button is part of the payment methods widget. Now it is clear and fixed πŸ™‚

    #541829

    Luke Nielsen
    Keymaster

    Hello,

    Actually, that button is a part of the payment methods, but you use a Germanized plugin that overrides some parts of the Checkout page so in such cases, the “Hook” element needs to be used.

    Kind Regards

    #548653

    Thank you, fixed πŸ™‚

    #548771

    Luke Nielsen
    Keymaster

    Hello,

    Great! Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)

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