Missing categories in shop title

Hi,

After a theme update I noticed my Shop categories were no longer displaying in the top title section, how do I get these re-added? I own a few other licenses of Woodmart but they were not affected in the same way.

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Hello,

Thank you very much for choosing our theme and for contacting us.

You can enable showing in the Theme Settings > Shop page > Sidebar and Titles, find the option “Categories in page title” in the SHOP PAGE TITLE OPTIONS section.

Best Regards

The setting was never turned off, it’s currently on and the categories are still not showing.

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Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated provide your site admin access to the private area.

Best Regards

Hi,

I removed the two plugins that were just added but the issue is still there, my other sites running the most recent version of Woodmart. The other sites are working just fine with the exact same plugins.

Hello,

Please confirm the permission to deactivate the plugins and check

Best Regards

Permission granted

Hello,

Your site is HTTPS and URL in the Site settings is HTTP https://prnt.sc/w8t3l6 please make the full backup of your site and change it

Best Regards

I’ve made the backup but I’m not seeing any change to the categories section. Is there something additional I need to do to correct this issue?

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Hello,

Please update your site credentials to the private area.

Best Regards

I’ve included this into private section.

Just following up on this, I haven’t heard anything back from your team.

Hello,

I do apologize for the dealy. I will get back soon to you as soon as I have the solution.

Best Regards

Hello,

The issue has been fixed, please check. We shall fix it in the nearest update.

Best Regards

Thank you! It’s all working correctly now.

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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