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Missing category description?

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • July 21, 2021 at 9:19 am #307883

    fyongjin
    Participant

    Missing category description where can I turn this on?

    July 21, 2021 at 2:28 pm #307926

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    July 22, 2021 at 1:31 am #308003

    fyongjin
    Participant

    done

    July 22, 2021 at 11:20 am #308080

    Elise Noromit
    Member

    Hello,

    As soon as I deactivated all the plugins the description has appeared: https://gyazo.com/5d44d2a4ca42e93d9720939cd068d24b

    Now I have activated all as it was. Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Then activate the plugins one by one to detect which one causes the problem.

    You need to delete Redux and CMB2 plugins, they are no more needed and they cause problems. They were needed for a theme versions older than 5.0

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)