Home Forums WoodMart – Premium Template Missing category description?

This topic contains 3 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 2 days ago.

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  • #307883

    fyongjin
    Customer

    Missing category description where can I turn this on?

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    • This topic was modified 1 week, 4 days ago by  fyongjin.
    #307926

    Hello,

    Please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #308003

    fyongjin
    Customer

    done

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    • This reply was modified 1 week, 3 days ago by  fyongjin.
    #308080

    Hello,

    As soon as I deactivated all the plugins the description has appeared: https://gyazo.com/5d44d2a4ca42e93d9720939cd068d24b

    Now I have activated all as it was. Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Then activate the plugins one by one to detect which one causes the problem.

    You need to delete Redux and CMB2 plugins, they are no more needed and they cause problems. They were needed for a theme versions older than 5.0

    Best Regards

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