missing content checkout

Hi,
when going to checkout there are some points missing.
How can I add them?
– Text
– Checkbox
– button

Greetings,
Lisa

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hi,
now I tried to deaktivate the plugins. But the problem is still there…
Greetings,
Lisa

Hello,

Please update the theme and Woocommerce as well as all the related plugins, I will check if the problem remains.

Best Regards

Ok, now I updated the plug ins.
But I am bit affraid to update the theme. Last time I updated the theme the whole page crashed.

So how should I do this. Do you have a tip?

Greetings,
Lisa

Hello,

Please make the full backup of your site and update the theme, if anything happens you will be able to restore the site from the backup and we will check the reasons.

Best Regards

Hi, now I made a updat of the theme but the problem is still there…

Greetings,
Lisa

Hello,

Please configure the colors for the buttons in the Theme Settings > Styles and colors> Buttons. Most buttons have a white background and they are not visible on the white page.

Best Regards

Hi, perfect. Now the button is visble.
But the text and the checkbox are still missing. How can I add them?

Greetings,
LIsa

Hello,

I cannot find any checkboxes on your checkout page, please provide the page URL and specify which checkbox you mean.

Best Regards

Yes. Thats the Problem. In the screenshot I’ve attached in my last posts I marked the Problem…

Hello,

As soon as you create and enable the page in the Terms and conditions, this checkout would appear: https://gyazo.com/3618d172158903b055ef65c5d8ff34f4

This option is provided in Woocommerce Settigns > Advanced.

Pelase, translate the second problem on the screen into English.

Best Regards

[Author]

Posts