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Missing Images in Mobile View

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  • #237455

    jamesj
    Participant

    For some reason, in desktop view all the images are present in my product categories, but switch to mobile and many are missing.

    Mobile view: http://prntscr.com/vami29
    Desktop view: http://prntscr.com/vami97

    Category in the above examples:
    https://antiqueadvertising.com/product-category/badgesbuttonspins-and-watch-fobs/

    (This problem is replicated on every product category)

    In mobile view the theme seems to be trying to call in thumbnail sizes for some images that don’t exist.

    Can you please edit the theme to stop it from doing this and to bring in the thumbnail that does exist (like it does in desktop view).

    Thanks

    #237483

    Hello,

    Please deactivate all the third-party plugins activate the parent theme then clear cache and check.

    If the problem continues then leave all the third plugins deactivated and tell me with the permissions to debug then we will troubleshoot with the theme plugins.

    Best Regards.

Viewing 2 posts - 1 through 2 (of 2 total)