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Missing Info

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #107806

    jgoods
    Participant

    Hi,

    There are several text info which I entered in the editor but which is not published on the page itself. See attached for just an example among several. Please advise.

    Thanks.

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    #107843

    Hello,

    Please provide page URL with the problem so that we could check.

    Best Regards

    #110340

    jgoods
    Participant

    See URL below. There is a missing chunk of text and this is just one example. There might be a bug with this element.

    Thanks.

    #110371

    Hello,

    Please make sure you are running the recent theme version and deactivate the plugins not related to the theme and check.

    The access I get is limited I cannot check anything

    Best Regards

    #110460

    jgoods
    Participant

    Hi,

    I changed your access rights. Please check again.

    Thanks.

    #110474

    Hello,

    I have tested your page template at my site it works https://gyazo.com/e6223cacedbcecf2ad66ab29a21ec8b2

    So:

    1. Please update the theme and all the related plugins.

    2. Deactivate the plugins not related to the theme. This is the list of plugins which should remain http://prntscr.com/mckr3o

    3. Check the issue again.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)