missing product page and projects page

hi,
i have some problem here, because i want to clean the content of my website , so i delete all the product and projects, and when i reupload the theme there is no sample product in my product page, and no projects sample page either, so i want to know how to get those smaple product page and projects back. thank you!

Hello,

As you said that while cleaning your website content you delete all the products and projects and you reupload your theme and need those sample products and projects.

To get those dummy products and projects you just have to simply go to Woodmart >> Base Import option and import the base content.

You can also read and follow the below documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

Best Regards.

i have done the base import , but still didnt see the products and the projects….

Hello,

Kindly share your WP Admin login credentials so I can check your site and help you out to import the products and projects.

Best Regards.

OKAY!
Added in Private Field.
thx!

i am still not seeing the dummy products and projects…..

Hello,

Your site login details is not correct. You have to provide correct login credentials so i can help you out.

Also that might be possible to import dummy content first i have to reset your site or delete all the dummy data.

Because there is a Base Import option inside Woodmart option in the dashboard which is used to import the dummy content in your fresh site. So you can try it from yourself also. If you already used that option and then delete some products or projects then this option will not again import those products and projects and it needs fresh installation for importing that content.

Best Regards.

hello,
please try again the password and email i gave you, because its the right imformation.
if you cant login at the first time, please try the second time, i have also encounter this problem, thank you.

Hello,

The login details that you shared with us is not enough, if the first one is user name and the second one is password then you also have to provide the URL of your site to access the admin area.

As you said that you already encountered the problem, Are you fine with this that I reset your site and then again import the base content because it is not possible to separately import only the products or projects. Because they are included in the dummy content and automatically imported when you import the base data after the fresh installation of theme from Woodmart >> Base Import option.

Best Regards.

hello
Added in Private Content Section
yes, you can reset the content , but can i keep the homepage content? because we send many time discussing the homage formet, thank you!

Hello,

As you need the dummy products and projects back in your site and there is no such option in theme to only import the dummy products and projects as they are included in the dummy content and automatically imported when you import the base data. So currently there are two ways to get that dummy content in your site:

1) Just clear your database and import the dummy content again from Woodmart >> Base Import option in the dashboard.

Below documentation will help you in this case: https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

2) You can start from scratch again. Just delete everything and reupload your theme and install the theme and required plugins and then import the dummy content.

Best Regards.

hi,
Q1,how to clear my database ? because i cleaned all the content following the instructions wordpress gave me last week and import the theme as you said , and the dummy content is still not in … so can you show me how exact i can clean my database?

Q2,and in your reply, i cant tell the difference between one and two, please explain in details , thank you !

Q3,and also i prefer your assistance to help me to clean and reupload the dummy contents, can you do that?

Q4,can i keep my homepage format now before cleaning the database?

please answer in questions,
thank you very much!

Hi,
And did you login already? the information is correct and we have used this account for many times, there is no login problem , if you need more information welcome to ask, thank you

Hello,

My name is Artem and I’m going to help you with your problems. So the main problem is that you deleted the part of the dummy content, right? Unfortunately, there is no option to import it the second time. And if you will reset your database you will lose ALL the content including your home page. In your situation, I suggest you create real products and forget about the dummy content. Otherwise, you will have to start everything from scratch. So answering your questions:

1. You need to open your database in your hosting control panel and remove all the tables. Unfortunately, this process may be different on different servers so we don’t have an instruction for this. You need to contact your hosting provider for help.

2. Yes, they are actually almost the same.

3. Sorry, but we can’t do this for you. We will try to do our best to help you with instructions. But we can’t clean the database on your server.

4. As I mentioned, if you will clear the database, you will lose ALL the content including the home page.

Kind Regards

Hi,
but actually i have clean the content in the instructions form wordpress last week , and the dummy contents is still not in…. so i am afraid even i clean the content the dummy content will still not show.
if i ask wordpress to give me a brand new account and import the theme again, will the problem solved?

Hi,

When you clean the content you can’t import it again. The only way to import the dummy content from scratch is to clear the database completely.

Kind Regards

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