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Mobile Burger Menu Issue

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  • Author
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  • #637410

    lost.hinata
    Participant

    Hello,

    An abnormal behavior occurs on the mobile version of the site: when clicking on the burger menu for the first time, it does not open, and the screen gets dimmed. It only opens properly on the second click.

    To reproduce this behavior, you need to either:

    Load the site for the first time and click directly on the burger menu.
    Navigate through the site, enter a product page, and then click on the burger menu.
    I am unable to provide a video to illustrate the issue.

    I am providing a hidden link to the website URL along with temporary admin access to the live site if needed.
    Please note that this is the production site, so kindly avoid enabling maintenance mode, or if necessary, disable it quickly. Additionally, please be cautious with any modifications to prevent unintended side effects.

    Please keep me informed of any modifications and technical actions taken.
    If you prefer, I can also provide access to a cloned/test version of the site.

    Best regards,

    Cédric M.

    #637513

    Hello,

    I have checked your site and the mobile menu is working fine.

    See this video for a better understanding: https://uploadnow.io/f/lkhTLdF

    Check back your site after completely clearing the browser cache and check the issue.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)