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Mobile Categories

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  • #367346

    Sophie Hsieh
    Participant

    Hi, I have two problems, please find attached files.
    1. how do I fix the categories on the mobile to the “real” categories that I set up under “shop”?
    2. icons are missing in certain mobile
    Thank you!

    Attachments:
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    #367428

    Hello,

    You need to check the Mobile menu element in the Header builder to see which menu is assigned as Categories.

    Then you can find the menu in the Appearance > Menu: https://xtemos.com/docs-topic/adding-menu-to-the-site/

    If you have any questions please feel free to contact us.

    Best Regards

    #368111

    Sophie Hsieh
    Participant

    Hi,
    I have created mobile categories through Appearance > Menu, and choose “mobile categories” as my mobile categories menu, but it’s still showing the footer of my website. Please kindly assist, thank you.

    Attachments:
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    #368327

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #368364

    Sophie Hsieh
    Participant

    Hi,
    Please find site admin access below, thanks!

    #368603

    Hello,

    Please make sure you have selected the proper menu: https://gyazo.com/318e3620f3e68397eb5731ec8720039a I have checked and the mobile menu works: https://gyazo.com/f55a94094f4f3c4507b54efd6d12433d

    If you have any questions please feel free to contact us.

    Best Regards

    #368693

    Sophie Hsieh
    Participant

    Hi, I think there’s a misunderstanding here.
    Your instruction in the clip is making the CATEGORIES tab on mobile to show the Footer menu Decor.
    However, I want my shop categories shown on the CATEGORIES tab on mobile, that’s why I selected the “mobile categories” (that I created) instead of Footer menu Decor, but it just doesn’t correspond.
    ps. I tried to select other menu, but it always shows footer menu.

    #368780

    Hello,

    Please select the menu you need, I provided the screen to show how to do that.

    You need to create the product menu in Appearance > Menu and then select from the drop-down shown on the screen.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)