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Mobile Homepage is not showing
- This topic has 12 replies, 2 voices, and was last updated 3 years, 8 months ago by Elise Noromit.
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May 4, 2021 at 11:42 am #289432
techchaudharyParticipantHello sir, I have created a separate homepage for mobile devices in the HTML Block section and added that page in the Mobile version HTML block (experimental) option that is available on the desktop homepage, but it is not working on mobile devices you can check by visiting https://reteleo.com/
please tell me how can I fix it.Attachments:
You must be logged in to view attached files.May 4, 2021 at 1:28 pm #289469
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please provide your site admin access as well as FTP to the private area.
Best Regards
May 5, 2021 at 2:37 am #289598
techchaudharyParticipantAll the information are provided in private section
Attachments:
You must be logged in to view attached files.May 5, 2021 at 6:06 am #289630
techchaudharyParticipantwaiting for your response
May 5, 2021 at 11:02 pm #289979
Elise NoromitMemberHello,
You have forgotten to insert the template to the home page: https://gyazo.com/ff0699806bcaa3771ff2ed518e599434
As soon as I have added it works: https://gyazo.com/646bcf6da612fc72bc8930b46f378b1a
If you have any questions please feel free to contact us.
Best Regards
May 5, 2021 at 11:37 pm #289982
techchaudharyParticipantSir. I have inserted the template earlier but you not replied so I delete it and added this template to the homepage using elementor on the woodmart HTML template, please see the attached screenshot for a better understanding.
and sir after deleting it’s not fixed,Attachments:
You must be logged in to view attached files.May 6, 2021 at 3:11 pm #290206
Elise NoromitMemberHello,
I edit the HTML block, however, it does not save, please deactivate the plugins so that I could check.
Please leave these plugins only:
Slider Revolution WPBakery Page Builder Woodmart Core Contact Form 7 MailChimp for WordPress WooCommerce Safe SVG
Best Regards
May 6, 2021 at 3:25 pm #290211
techchaudharyParticipantsir, you can deactivate other plugins temporally to check the setting, but please do not delete any plugin. Be careful.
and sir please give me a solution as soon as possible. I’m using elementor page builder not wp bakery page builderMay 6, 2021 at 7:53 pm #290272
Elise NoromitMemberHello,
As soon as I have deactivated the plugins https://gyazo.com/3fd28d8f85461cc1326a0bbef7da82ba
I have checked and it works: I have added a title to the HTML block: https://gyazo.com/7e9643f91c50b1c556372575ec24cd0aI view the home page and I see this title: https://gyazo.com/a310d787ca516d608dfde0de08ceeefe
I removed the title now and activate the plugins.
Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
May 8, 2021 at 3:19 am #290678
techchaudharyParticipantdone
May 8, 2021 at 3:21 pm #290846
Elise NoromitMemberHello,
Have you solved the problem?
Best Regars
May 8, 2021 at 3:23 pm #290847
techchaudharyParticipantYes, it is solved
May 8, 2021 at 5:11 pm #290879
Elise NoromitMemberThat is fine. If you have any questions please feel free to contact us.
Best Regards
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