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mobile issues duplicate tabs for product page and blank tabs
- This topic has 6 replies, 2 voices, and was last updated 41 minutes ago by
Luke Nielsen.
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March 30, 2025 at 5:09 am #650175
nujumorgParticipantthe elementor mobile preview is not similar to the mobile view
the header is not reflecting the correct background color it also shows duplicated headers on mobile
the typography is not the same as in desktop
the product tabs are duplicated and empty they don’t show exactly my current product page content as in desktop
i tried using theme backups since it was working fine but without any benefit
https://snipboard.io/cj62WY.jpgMarch 30, 2025 at 5:22 am #650176
nujumorgParticipantadded login path bellow
March 31, 2025 at 10:24 am #650323
Luke NielsenKeymasterHello,
Sorry for the inconvenience. Usually, it takes a few hours to answer during working time (up to 24 hours) and 12-48 hours on weekends and holidays.
Navigate to LightSpeed -> Page optimization -> JS settings -> turn off the “Load JS Deferred” option: https://prnt.sc/GQ1Fb9eSH6th
Then clear the cache and recheck the issue.
I await your response.
Kind Regards
March 31, 2025 at 5:56 pm #650564
nujumorgParticipantHello,
i have turned off the “Load JS Deferred” option and purged all.
the header issue seems to be gone interesting.
but i still face the same issue i had pointed in this screenshot : https://snipboard.io/cj62WY.jpg
i don’t know why exactly this happened
but the Single product Tabs are duplicated and contain both Tabs and Accordions while i only have the Tabs Selected
https://snipboard.io/WInRxv.jpg
Also the fonts were not loaded correctly as i have set in my theme settings
the elementor view is great but when i visit my website its not reflected s it should
i need more help thank youMarch 31, 2025 at 6:05 pm #650570
nujumorgParticipantoops i revisited the website but the header still shows as duplicated !!!
https://snipboard.io/L6AJSl.jpghere is what elementor editor my page should look like in mobile https://snipboard.io/gkbIw0.jpg
in desktop : https://snipboard.io/lRLc3Y.jpgas i mentioned before the description is loaded while visiting the website thought pc chrome
but stays blank when visited thought mobile browser.March 31, 2025 at 6:58 pm #650582
nujumorgParticipantHello again,
i think i got it fixed, thank you for pointing me in the right direction The main issue was with (LiteSpeed Cache Configuration Presets ) i’ve noticed that i have been using aggressive preset
which was causing the problem.
everything got fixed when i change it to Recommended preset with name -> advanced preset
i have checked everything once again and i think now all the issues i had have been fixed
you can now close this issue as resolvedonce again thank you for the support .
April 1, 2025 at 9:17 am #650665
Luke NielsenKeymasterHello,
Glad that those issues are fixed.
Also, sir, if possible please delete or change the 1 star review as you have given on the ThemeForest. I am looking for your cooperation and kind response.
Kind Regards
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