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mobile login form is missing

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #360807

    itsterry0908
    Participant

    Hello,

    Mobile login form in missing, along with social login form, all disappeared, only left create an account. I doubt this is because cache problem, but when disabled cache, also doesn`t work, now the issue persists.

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    #360843

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #360953

    itsterry0908
    Participant

    Hello,

    I have tried on staging site, but the result keeps the same, don`t know where the issue is, it works on desktop site, but not on mobile device, I cannot disable all other plugin on live site, any code to change this?

    #361024

    Artem Temos
    Keymaster

    We don’t see this problem on your website now. Also, how do you open this sidebar on mobile devices? We don’t see the button in your header.

    #361080

    itsterry0908
    Participant

    yes, only not working on mobile device, and problem is in sidebar, but when in my account page, sidebar login form can show up again. I have attached admin access info, but please don`t deactivate all other plugins! Keep the site live.

    #361238

    Artem Temos
    Keymaster

    Try to enable the following CSS file to be always loaded to fix this https://monosnap.com/file/O7V4I7Lzi9ZBPKgTZcpf4lAKY9DUkw

    Kind Regards

    #361241

    itsterry0908
    Participant

    Thanks! Problem solved!

    #361248

    Artem Temos
    Keymaster

    You are welcome!

Viewing 8 posts - 1 through 8 (of 8 total)

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