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Mobile menu and Changes not updating
- This topic has 18 replies, 2 voices, and was last updated 9 months, 1 week ago by Artem Temos.
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AuthorPosts
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January 30, 2024 at 12:47 pm #534960
blackarrowdubaiuaeParticipantMobile menu button is not working and when I am making any changes to the website it’s also not updating on the desktop, mobile, and tablet versions.
Kindly please check and review what’s happening and fix these issues from my website.
January 30, 2024 at 1:04 pm #534968
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
January 30, 2024 at 3:43 pm #535054
blackarrowdubaiuaeParticipantHello,
I have provided you with admin access. Kindly check what’s wrong there, Fix the issue, and let me know soon.Thanks!
January 30, 2024 at 3:54 pm #535070
Artem TemosKeymasterPlease, keep all plugins that are not related to our theme temporarily turned off.
Kind Regards
January 30, 2024 at 4:16 pm #535094
blackarrowdubaiuaeParticipantHave you checked it? it’s working properly now? What’s the issue there or what went wrong, Kindly let me know
January 30, 2024 at 4:18 pm #535099
blackarrowdubaiuaeParticipantMenu button is still not working in mobile
January 30, 2024 at 4:19 pm #535101
Artem TemosKeymasterYou still have extra plugins enabled. Please, deactivate them temporarily so we can check.
January 30, 2024 at 4:47 pm #535129
blackarrowdubaiuaeParticipantPlease let me know which plugin to deactivate.
January 30, 2024 at 4:48 pm #535130
Artem TemosKeymasterWe can’t enter your dashboard at the moment and get the following error https://gyazo.com/df2f0e478b325fedbc54d63b398c32c9
January 30, 2024 at 4:58 pm #535133
blackarrowdubaiuaeParticipantKindly share me your IP address to allow you to login
January 30, 2024 at 5:33 pm #535149
Artem TemosKeymasterHere is my IP 176.98.71.130
January 30, 2024 at 5:39 pm #535159
blackarrowdubaiuaeParticipantI have allowed login access for your IP address. Please check now and fix the issue.
January 30, 2024 at 5:45 pm #535163
Artem TemosKeymasterPlease, disable all plugins except these
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Note that you also need to disable “Must-use” plugins since your pages are cached at the moment.January 30, 2024 at 5:51 pm #535169
blackarrowdubaiuaeParticipantYeah it’s done now. All plugins are deactivated accept
WoodMart core
WooCommerce
Elementor/WPBakery page builderJanuary 30, 2024 at 6:04 pm #535180
Artem TemosKeymasterAs we can see, your website is still cached so we don’t see any changes https://gyazo.com/f2abb8ffa12ee617ad2373054df8cf8f
January 30, 2024 at 6:06 pm #535183
blackarrowdubaiuaeParticipantHow to delete these cache. Please let me know and give the solution or please do it from your end
January 31, 2024 at 10:14 am #535318
Artem TemosKeymasterWe don’t know how you enabled this plugin but the website is still cached. You can see this by opening your page source code and scrolling to the end of the source code.
January 31, 2024 at 10:41 am #535336
blackarrowdubaiuaeParticipantI have installed and activated all these plugins only from WordPress Dashboard > Plugins > Add New.
All plugins are deactivated. Now tell me how to clean and delete cache from the website? Fix the issue, please.Thanks!
January 31, 2024 at 12:29 pm #535395
Artem TemosKeymasterIf you didn’t install this cache plugin maybe it comes on your server by default. Contact your hosting provider for help on this matter.
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Tagged: Menu Bar, mobile friendly, Mobile Navigation, WoodMart, wordpress
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