Mobile menu Dropdown arrow not showing

Hi,

Could you please help me to figure out how to fix the dropdown menu in Mobile?

Thank you!

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Hello,

Most likely, your menu has mega menu blocks that are not compatible with mobile view.

You need to create a separate multi-level menu, and assign it as the mobile menu: https://xtemos.com/docs-topic/adding-menu-to-the-site/

If you have any questions please feel free to contact us.

Best Regards

Hi,

I couldn’t solve it. Could you please help me out with what to do?

Thank you!

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Please check the details

Hello,

Please check the access I cannot log in.

The arrows appear when the menu has the sub-menu item. You need to create a separate multi-level menu for mobile, please check this manual: https://xtemos.com/docs-topic/adding-menu-to-the-site/

Best Regards

Hi,

Sorry for the inconvenience.

Hello,

Your main menu that is shown by default as the mobile menu does not have sub-menu items: https://gyazo.com/8f3a7ae500cdedd696f0e327ac301ea8

Arrows appear when the main menu item has sub-menu items to show them.

Please check these manuals: https://xtemos.com/docs-topic/create-mega-menu/ and https://xtemos.com/docs-topic/adding-menu-to-the-site/

Best Regards

Hi,

It’s not the main menu. It’s the category menu next to the main menu.

As you suggested I’ve created a separate menu for the mobile menu. But the dropdown menu does not show the contents, it’s redirecting to the main page. Could you please check the issue? I’ve shared the credentials.

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Hello,

Please make the full backup of your site and update the theme and plugins in the Appearance > Install plugins. Then Check how it works.

Best Regards

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