Home Forums Basel support forum Mobile menu icon is not clickable / doesn't do anything on mobile

Mobile menu icon is not clickable / doesn't do anything on mobile

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #195280

    sjensen2401
    Participant

    Hi

    hope you can help me.

    I have a webshop where the mobile menu is not clickable. You can’t click on the icon for mobile menu. The menu doesn’t appear.

    #195364

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #195385

    sjensen2401
    Participant

    I have now deactivated all plugins and the problem is still there.

    I have sent you admin login in the post.

    #195482

    Hello,

    Please check your credentials I cannot login https://prnt.sc/shu5ea

    If you have any blocking settings or plugins disable them.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)