Mobile menu issue after update
-
Hi, one problem solved, but another rised..
In mobileview, the first box is blank, but when clicked it goes to “Blog”.
https://www.repower.dk
Attachments:
You must be
logged in to view attached files.
Hello,
Your menu item contains two links http://prntscr.com/nor8jd Please update the site admin access so that I could check, deactivate the plugins not related to the theme.
Best Regards
Thank you. Updated with login info
Hello,
The first menu item leading to the blog does not exist in your mobile menu http://prntscr.com/noszkn
So, some of the plugins generate this item, deactivate all not related to the theme and check again.
Best Regards
Hi,
I just created a staging-environment and deactivated ALL plugins that are not included in the theme. Still the same problem.
Hello,
Please provide access to the staging environment.
Best Regards
Hi, thank you.
I have updated the password, and disabled all plugins that are not from WM
Hi again,
Its a live site, and I couldn’t wait. I have rolled back from a backup last night.
If you found out what could be the cause, please let me know!
Hello,
You said you had the staging environment. Do you have? Can you provide the credentials, if you can not. Please confirm the permit to deactivate all the plugins not related to the theme for the period of checking what may take 15-20 minutes.
Best Regards
Please do not change anything.
Hi, yes i did open the staging, but I discovered that customers couldnt order, so it got serious. Had to restore from a backup. Now all is good.
Thank you!
You are welcome! If you have any questions please feel free to contact us.
Best Regards
The topic ‘Mobile menu issue after update’ is closed to new replies.