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Mobile Menu On Top of header
- This topic has 30 replies, 3 voices, and was last updated 4 years, 3 months ago by Artem Temos.
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AuthorPosts
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July 8, 2020 at 2:01 pm #209473
xainikParticipantHey, When ever i open the site on mobile and open the menu so the menu is on the top of header so it hides the toggle button so i cant close it then. Please review it on live mobile… because on web it works fine.
July 8, 2020 at 3:03 pm #209489
Elise NoromitMemberHello,
The mobile menu is closed by clicking any menu item or clicking in the empty space of the screen.
Best Regards
July 8, 2020 at 3:04 pm #209490
xainikParticipantIt does not close when i click on empty space
July 8, 2020 at 8:49 pm #209533
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.
Best Regards
September 1, 2020 at 7:42 am #222632
xainikParticipantHello, I deactivated all the plugins which are not related to the theme and also switched to the parent theme. But still, the menu on mobile is not closing. I have noticed one thing that if you are on some other page than it works but it does not work on the home page.
September 1, 2020 at 12:22 pm #222715
Elise NoromitMemberHello,
I am checking your site on my mobile phone and I can navigate the site with the mobile menu https://gyazo.com/50a6e2cec0c1c261ef53f8bb091e9419
Please clarify the problem if any and describe the steps which would allow us to reproduce the problem.
Best Regards
September 1, 2020 at 12:35 pm #222723
xainikParticipantNavigation is not the issue… when you are on the home page and open the side menu .. then it does not close again (Slide Back)
September 1, 2020 at 2:25 pm #222778
Elise NoromitMemberHello,
In order to close the navigation, you need to choose the item or click in an empty place.
Best Regards
September 1, 2020 at 3:34 pm #222798
xainikParticipantThat’s what I know. But it is not working on the home page.
September 1, 2020 at 9:12 pm #222843
Elise NoromitMemberHello,
When I click the menu item it goes to the page and menu disappears https://gyazo.com/23c5a87f0ad0750b2eb2b0d62ec41be1
Best Regards
September 2, 2020 at 7:52 am #222949
xainikParticipantI think you are getting mw wrong… While staying on home page if I open the side menu and I don’t want to click on any button and want to close the side menu than how do I do that ?
September 2, 2020 at 8:34 am #222967
Elise NoromitMemberHello,
Please provide the site admin access to the private area, we will check deeper.
Best Regards
September 2, 2020 at 9:34 am #222982
xainikParticipantOkay.. and also please update the theme because it is giving me an error.
September 2, 2020 at 1:14 pm #223069
Elise NoromitMemberHello,
Please check now. I have updated the theme and related plugins.
Best Regards
September 2, 2020 at 2:19 pm #223095
xainikParticipantno its not working … the menu is not fixed yet 🙁
Can you open and close back the side menu on homepage ?
September 2, 2020 at 8:00 pm #223138
Elise NoromitMemberHello,
I am checking your site on my mobile I can switch between the pages. I attach a video from the screen of my mobile.
Best Regards
September 3, 2020 at 10:59 am #223280
xainikParticipantYou you guys are not getting me ????
I am saying side menu is not closing back…. once you click on the side menu … and if you don’t want to click on any button and want to close back the menu it does not work
September 3, 2020 at 1:25 pm #223345
Elise NoromitMemberHello,
Please refer to the first response to your topic, where I explained how to close the menu: there are two ways: 1) to chose a menu item, 2) click an empty space to close. As I told there is no button to close.
Adding a button requires complicated customization that is not covered by our support.
Best Regards
September 3, 2020 at 4:49 pm #223411
xainikParticipantYes exactly when i click on the empty space on home page the menu does not close
September 3, 2020 at 11:32 pm #223473
Elise NoromitMemberHello,
Please confirm the permit to deactivate all the plugins for the while of checking.
Best Regards
September 4, 2020 at 12:31 pm #223672
xainikParticipantYes yes, you are allowed to deactivate all the plugins.. But fix it
September 4, 2020 at 2:31 pm #223726
Elise NoromitMemberHello,
Now I am checking your site, the mobile menu is closed when I click on an empty space, and menu sites work properly as well. I attach the video. If you still have the problem, please advise what device you use?
September 4, 2020 at 2:39 pm #223728
xainikParticipantVideo is not attached
September 4, 2020 at 3:48 pm #223742
xainikParticipantit is still not working on home page
September 4, 2020 at 9:37 pm #223781
Elise NoromitMemberHello,
I am attaching it again. https://workupload.com/file/9bTDTTzgmUZ What devise and soft you are checking the site throght?
Best Regards
September 8, 2020 at 12:11 pm #224588
xainikParticipantI am using iphone 11 and it is not working on it
September 8, 2020 at 2:25 pm #224623
Elise NoromitMemberSeptember 28, 2020 at 11:42 am #229321
xainikParticipantHello, My mobile menu is still not closing back on iPhone 11 safari browser
September 28, 2020 at 2:47 pm #229364
Artem TemosKeymasterWe see that you are using WPBakery and Elementor builders at the same time. Please, leave only one builder and disable custom header and footer built with WPBakery or Elementor. Also, deactivate all external plugins that are not related to our theme.
September 29, 2020 at 11:49 am #229610
xainikParticipantI deactivated elementor. deactivated all other plugins still same issue… i cant close the menu back on home page
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