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Mobile screen (iphone) – revolution slider issue

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #255382

    BertranddesmetsWM
    Participant

    Hi,

    There is something weird going on on mobile screens, on iphone apparently. (I have tried with Android and it works)
    When you open the website using a mobile from a Facebook/Instagram link, the text on revolution sliders is not appearing correctly. Is is something you had to deal with in the past.

    Check instructions in the private area to reproduce the issue on your end.
    Thanks for the help!

    Kind regards.

    #255385

    BertranddesmetsWM
    Participant

    Important : It looks like it only happens when clicking the site link from Facebook/Instagram APPS from an iphone.

    #255389

    BertranddesmetsWM
    Participant

    Hi again,
    In the meantime, I have sent this email to Revolution Slider Support: (see private area)
    Kind regards,

    #255408

    BertranddesmetsWM
    Participant

    New finding:
    I have run the same tests (as explained above) with the Slider Revolution template I used from one of your demos to build our slider and the exact same behaviour happens: layers are not appearing.

    Can you please try this on your end with your demo?

    This is the slider revolution demo we used :
    https://woodmart.xtemos.com/demo-cosmetics/demo/cosmetics/

    Kind regards,

    #255551

    Hello,

    We have checked and see the problem, however, this problem is not caused by our theme and we cannot fix that from our side, this problem occurred in the recent Slider Revolution update.

    Please contact the Slider Revolution support or forum.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)