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Mobile Search Form

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #375267

    [email protected]
    Participant

    Hello, I have a problem, when I click on the search icon on the left menu and want to search for a product, the phone turns off immediately, can you help with this?

    #375271

    Luke Nielsen
    Keymaster

    Hello,

    Glad to have you as a user of our theme!

    In order to review the situation and narrow the reason for its appearance, I need admin access from you. Could you please provide it? So I can check the issue on your side.

    Kind Regards

    #375295

    [email protected]
    Participant

    Yes I can Share

    #375543

    Luke Nielsen
    Keymaster

    Hello,

    After we looked into the situation, we found the problem with the search form comes from the lack of the necessary code. We feel terrible about this mistake and regret that this error slipped past our quality processes. We are taking this incident seriously. Once it was discovered, we took appropriate measures, and in our next update, it will be fixed.

    Kind Regards

    #375663

    [email protected]
    Participant

    I am having big problems with this. When can you fix this?, it’s a very bad situation.

    #375695

    Luke Nielsen
    Keymaster

    Hello,

    In general, this issue will be fixed in the next update, but if you want to be able to use the product search now, you need to disable the “Combine JS files” option that is in Theme Settings -> Performance -> JS.

    https://gyazo.com/c9268e1ec06fc0bc8fb73cb4de1eb695

    Thanks for sticking with us!

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)