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Mobile shopping cart error

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #245212

    revalion
    Participant

    The shopping cart does not work on cell phones it sends you to a page.

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    #245214

    revalion
    Participant

    The shopping cart does not work on cell phones it sends you to a page.
    video

    #245283

    Hello,

    Please find the option to configure the shopping cart in the Theme settings > Shop page, you will find the options: “Popup”, “Sidebar”, you need to choose “Sidebar”.

    Best Regards

    #245746

    revalion
    Participant

    https://prnt.sc/vs2byz

    I can’t find the option, help me locate please

    #245817

    Hello,

    It seems it was a matter of cache. Please check your site now.

    Best Regards

    #246297

    revalion
    Participant

    I keep getting the same error, the shopping cart does not work.

    help me, please.

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    #246360

    revalion
    Participant

    I delete, cache and the problem continues in the cart I have two problems.
    1. In the cart I have 2 or more products stored but when I go to the cart detail I only have 1 and sometimes it does not appear.
    2. The product that you add in the shopping cart does not appear, but a previous one that you add appears.

    https://youtu.be/JQbB5INXrJ8

    https://youtu.be/ILYvN8EySbI

    #246600

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue or confirm the permit for us to deactivate the plugins for the while of checking what may take up to 15 minutes.

    Best Regards

    #246771

    revalion
    Participant

    ok, we give you permission to desactivate the plugins while you verify.

    #246784

    revalion
    Participant

    we repeatedly have the same problem.

    1. The figures of the icons or the buttons are displayed, and the cache has to be deleted again, even though it is being deleted often. This being a big problem, because we don’t know how often it will happen and when.

    2. The shopping cart does not work correctly, as it does not display all the selected products, and it cannot be updated either.

    3. The product that you add in the shopping cart does not appear, but a previous one that you add appears.

    Please, your support to solve these big problems.

    #246787

    revalion
    Participant

    I provide them with the permissions so they can fix it

    #246942

    Hello,

    I have deactivated all the plugins and the shopping cart works properly:

    Shopping cart page: https://gyazo.com/c19f882eb24d61a4b6f2d5fd9013098e

    Shopping cart widget: https://gyazo.com/27660956b562883af7f22393b98411ab

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    then activate one by one detecting which one causes the problem.

    Best Regards

    #247182

    revalion
    Participant

    thank you!

    #247284

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 14 posts - 1 through 14 (of 14 total)

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