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mobile version error

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #669996

    OnPa Marketing
    Participant

    hi there,
    i have facing issue on mobile version of the landing pages. i have two video recorded and share in private section.
    NOTE: I HAVE DEACTIVATED ALL THE PLUGINS AND REACTIVE AND DELETED ALL THE COOKIES ON BROWSERS.
    the issue on accure on iphone and android.

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    #670001

    OnPa Marketing
    Participant

    i added login info

    #670036

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.
    Looking forward to collaborating with you!

    Best Regards,

    #670048

    OnPa Marketing
    Participant

    you can do it

    #670174

    Hello,

    Now please check back your site and check the issue, it is working fine.

    See video for clarification:
    https://streamable.com/oqgugt

    Best Regards,

    #670235

    OnPa Marketing
    Participant

    it seems fine now. what was the issue?
    can i activate the plugins?

    #670286

    OnPa Marketing
    Participant

    there is an issue on contact formular. There is empty column and too much empty space between policy notice note and CTA.

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    #670466

    Hello,

    01. I have deactivated the plugins not related to the theme on your site, and it is working fine. Please check back your site and reactivate the plugin one by one to check which one caused the issue.

    02. Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

    .wpcf7 .hidden-fields-container {
        display: none !important;
    }

    Best Regards,

    #670472

    OnPa Marketing
    Participant

    Issue 1: in chrome seems fine for now but in DuckDuckGo browser is not working properly. the site is not loading fully and it is refreshing itself constantly
    issue 2: resolved

    #670626

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme’s issue or not?

    Best Regards,

Viewing 10 posts - 1 through 10 (of 10 total)