Moved: Reply To: Mobile shopping cart error

Hi, i have the same problem in mobile and destokp.
Desctivate all plugins but not work for me.

Can you help me please.

Hello,

I am checking your site in the desktop and in the mobile, the shopping cart works https://prnt.sc/wzjky2

Please provide more details about the problem. How can I reproduce the problem?

Best Regards

Hello, thanks for the quick responses.
You can add the product to the cart well, but when it is deleted from the page, not from the cart drop-down and we go back to the store to add another product, the first one appears, we have to reload the page so that the last one appears.

Another error
https://prnt.sc/x03f9q

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hello, I have made the requested changes, and the problem still exists.
Thanks

Hi again, The hosting support has sent me this log with errors that occur.

[17-Jan-2021 13:48:13 UTC] PHP Fatal error: Uncaught Error: Call to undefined function woodmart_elementor_products_tab_template() in /home/websnet/public_html/idea/wp-content/themes/woodmart/inc/integrations/woocommerce/functions.php:50
Stack trace:
#0 /home/websnet/public_html/idea/wp-includes/class-wp-hook.php(287): woodmart_get_products_tab_ajax(”)
#1 /home/websnet/public_html/idea/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#2 /home/websnet/public_html/idea/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#3 /home/websnet/public_html/idea/wp-admin/admin-ajax.php(184): do_action(‘wp_ajax_woodmar…’)
#4 {main}
thrown in /home/websnet/public_html/idea/wp-content/themes/woodmart/inc/integrations/woocommerce/functions.php on line 50
[17-Jan-2021 19:04:44 UTC] Error Commands out of sync; you can’t run this command now de la base de datos de WordPress para la consulta SHOW FULL COLUMNS FROM ip8d_options realizada por shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, ActionScheduler_QueueRunner->maybe_dispatch_async_request, ActionScheduler_OptionLock->set, update_option
[17-Jan-2021 19:04:44 UTC] Error Commands out of sync; you can’t run this command now de la base de datos de WordPress para la consulta SELECT COUNT(DISTINCT claim_id) FROM ip8d_actionscheduler_actions WHERE claim_id != 0 AND status IN ( ‘pending’, ‘in-progress’) realizada por shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, ActionScheduler_QueueRunner->maybe_dispatch_async_request, ActionScheduler_AsyncRequest_QueueRunner->maybe_dispatch, ActionScheduler_AsyncRequest_QueueRunner->allow, ActionScheduler_Abstract_QueueRunner->has_maximum_concurrent_batches, ActionScheduler_DBStore->get_claim_count
[17-Jan-2021 19:04:44 UTC] Error Commands out of sync; you can’t run this command now de la base de datos de WordPress para la consulta SELECT a.action_id FROM ip8d_actionscheduler_actions a WHERE 1=1 AND a.status=’pending’ AND a.scheduled_date_gmt <= ‘2021-01-17 19:04:44’ ORDER BY a.scheduled_date_gmt ASC LIMIT 0, 5 realizada por shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, ActionScheduler_QueueRunner->maybe_dispatch_async_request, ActionScheduler_AsyncRequest_QueueRunner->maybe_dispatch, ActionScheduler_AsyncRequest_QueueRunner->allow, ActionScheduler_Store->has_pending_actions_due, ActionScheduler_DBStore->query_actions

Hello,

Please make the full backup of your site as well as the Theme settings export and check the shopping cart on the Storefront theme to detect if our theme causes the problem.

As for the errors you have got, please provide FTP access to the private area.

Best Regards

Hello, we have done a new installation of wordpress on another server and for now everything works fine,
Thanks for your time. Cheers

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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