Home Forums WoodMart – Premium Template Moved: Reply To: Slides en moviles no funciona

This topic contains 24 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 day, 17 hours ago.

Viewing 25 posts - 1 through 25 (of 25 total)
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    Posts
  • #274441

    Baltasar
    Customer

    Hello
    The slides do not look good on some mobiles.
    Attached image with the three screenshots.
    Do you need more information?

    Thanks for “Mobile button navbar”

    All the best

    Attachments:
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    #274680

    Hello,

    Please provide the pate URL with the slider.

    Best Regards

    #274691

    Baltasar
    Customer

    Hello

    https://www.cdslab.es

    Another question, I can’t access woodmart templates when editing a new page from WPBakery Page Builder. Attached screenshot where it stays and does not advance, you can wait hours.

    Best regards.
    Baltasar

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    #274854

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #274958

    Baltasar
    Customer

    Hola he desactivado todos los complementos (incluido woocommerce) y sigue sin funcionar.

    Solo he dejado los Plugins:
    Woodmart Core
    WPBakery Page Builder

    Si cambio el tema Woodmart por otro desaparece la posibilidad de plantillas de woodmart.
    Saludos
    Baltasar

    #275053

    Hello,

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #277981

    Baltasar
    Customer

    Hola
    Os paso usuario y contraseña
    Hago copia de seguridad de todo.
    Ruego me comuniqueis cuando realizareis el acceso.

    Gracias

    Private Content Hidden
    #278047

    Hello,

    I have deactivated the plugins not related to the theme and library works: https://gyazo.com/3e5c2ebd032edec67999232297f7442f

    Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Here is the list of the plugins related to the theme:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Best Regards

    #278203

    Baltasar
    Customer

    Desactivados todos los plugins menos los indicados sigen sin funcionar las plantillas.

    Adjunto captura de pantalla con los plugins activados.

    Attachments:
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    #278326

    Hello,

    Please check the screens:

    https://gyazo.com/05c88e88f36fdfb80be12a6afd177270

    https://gyazo.com/1d66dfd3d56d06a28daffe69b74d640d

    https://gyazo.com/9e3d8e893af1aa29df95839d9fd0d5e1

    As you can see I have uploaded the Template from the Library and it works.

    Please clarify the problem and give a step-by-step instructions on how to reproduce.

    Best Regards

    #278378

    Baltasar
    Customer

    Hola adjunto enlace para mostrar el proceso.

    He intentando con varios exploradores y con varios ordenadores y nunca funciona.

    Private Content Hidden
    #278423

    Hello,

    Please clear the cache of all the browsers and try again.

    Best Regards

    #278433

    Baltasar
    Customer

    Hola otra vez.

    He borrado el cache de dos exploradores y he desconectado el plugin de cache y no funciona.

    Gracias

    #278482

    Hello,

    What device and browser do you use?

    Best Regards

    #278484

    Baltasar
    Customer

    ordenador con window 10 pro
    Intel Core i7-3630QM CPU 1.40GHz Ram 8GB sist.Operativo 64bits, procesador x64

    Exploradores:
    Google Chrome Versión 89.0.4389.114 (Build oficial) (64 bits)
    Firefox Browser 87.6(64-bit)

    Atentamente

    #278485

    Baltasar
    Customer

    ordenador con windows 10 pro
    Intel Core i7-3630QM CPU 2.40GHz Ram 8GB sist.Operativo 64bits, procesador x64

    Exploradores:
    Google Chrome Versión 89.0.4389.114 (Build oficial) (64 bits)
    Navegador Firefox 87.6 (64 bits)

    Atentamente

    #278874

    Hello,

    Sorry for the delay.

    The button in the content does not work now, please try this one: http://prntscr.com/114k1a2

    Best Regards

    #279518

    Baltasar
    Customer

    Hola
    Gracias por la respuesta. Ya funciona.

    #279639

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

    #279806

    Baltasar
    Customer

    Hola

    El error de slides no tiene solución?
    En algunos móviles no se muestra la segunda diapositiva.

    Saludos
    Baltasar

    #279856

    Hello,

    Please provide your valid site admin access to the private area.

    Best Regards

    #279871

    Baltasar
    Customer

    Hola

    El acceso es el mismo de antes

    Saludos

    #280156

    Hello,

    I cannot login with the code you have provided: https://prnt.sc/117c1fg

    Best Regards

    #280371

    Baltasar
    Customer

    Hola

    te mando acceso nuevo

    Saludos

    Private Content Hidden
    #283593

    Hello,

    Sorry I did not reply, we have had a technical issue with the forum and your topis was not visible.

    I am checking your slider it works well now. Please advise if you have any problems.

    Best Regards

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